So much for thinking your getting a deal buying a $130 dollar real. I go into Bps often and spend in the high hundreds every single time.
I bought a fly reel 2 months ago and a part just fell off. Called them to see if I could get it replaced, well apparently that product is discontinued. To make a long story short no one has the part ANYWHERE; However, they may have it in a month or two so I should try and call back. The point is I'm not going to spend my money at the white river fly shop anymore.
I will purchase a nice real for a little more money at Orvis or somewhere else who will take care of loyal customers.
We have run into this problem many times BPS has a hard time fixing stuff or helping you when one of their products sucks. So long BPS and thanks I will not be getting anymore headaches dealing with your BS anymore