Update by user Mar 29, 2018
BPS incident number was 180318-001174
Original review posted by user Mar 28, 2018
Ongoing reference 1204301
I replied to BPS customer service as requested:
Received an email saying they would respond in 24 hours. Then I received an email saying the correct section of BPS would respond in 72 hours. NEVER received a real reply, I gave them my cell number, email address, and home address. I receive daily emails about specials from BPS but they do not care enough about a Veteran who feels they were ripped off to reply back about their mistake.
I just drove down the east coast on a fishing trip and did not stop at the four BPS I drove by. I have always made multiple stops at different BPS.
I’m very disappointed.
Product or Service Mentioned: Bass Pro Shops Customer Care.
Reason of review: Poor customer service.