Chester, South Carolina
Not resolved
5.0
Details
3 comments

My husband and I both have Bass Pro Credit Cards and we have purchased from them a lot. The last bill I received I paid it off and the next month I received a bill for $1.50.

Why was that not included on the account balance? Never had this happen before and it this continues I will be canceling my credit card. My husband received his statement paid it off and the next month he received a bill for $1.50. Why was that not included on the statement?

It cost .47 cents to mail each of these statements and no other company we do business with does this.

I would like an answer to why this just started? My husband has had his credit card for approximately 10 years and never has this happened.

Reason of review: Cerdit card.

Monetary Loss: $4.

Preferred solution: Let the company propose a solution.

Bass Pro Shops Pros: Basspro shops.

Bass Pro Shops Cons: Choice of bank of america.

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BassProShopsCares
#1185471

Good morning, Anonymous. We are very sorry for the confusion.

Unfortunately we do not have details on the billing aspect as this is handled by Bank of America. Please contact them directly at 1-800-421-2110 for additional assistance. We apologize that we are not able to provide more direct help.

Have a great weekend! -BNM

BassProShopsCares
#1184972

Good morning, Anonymous. We apologize for the confusion.

Unfortunately Bass Pro does not have details regarding your credit card billing. Please contact Bank of America directly with these types of questions. They can be reached at 1-800-421-2110 or you may access their website at https://www.bankofamerica.com/index.jsp. We apologize for any inconvenience.

Have a great day. -BNM

BassProShopsCares
#1184969

Good morning, Anonymous. Unfortunately Bass Pro does not have details of your credit card statements.

Please contact Bank of America directly at 1-800-421-2110 or you may access their website at https://www.bankofamerica.com/index.jsp. We apologize for any inconvenience.

Thank you and have a great day! -BNM