The day after Christmas I went to the Bass pro in port st lucie florida to use $400 of gift cards and get a reel given to me for Christmas spooled with line I already had. I was told since I did not buy the reel or line there they would not spool it.
I had already used my $400 gift cards to purchase a EPIRB and was astounded to be turned down on something as simple as spooling a reel. The manager was " too busy " to talk to me at that time so I left the store. I called the store later that day and was told he was still too busy and would call me back. Well, that never happened !
I have been shopping at Bass pro for many many years and have spent 1,000's of dollars there. But that EPIRB will be the last $$$$$$$ Bass Pro's ever see's of mine. I just took that reel and line to Tuppens marine in Lake Worth Fl and they were more then happy to spool it for free.
While I was there I was happy to spend another $500 on tackle and gear ! So goodbye Bass pro and hello Tuppens !!!!
Product or Service Mentioned: Bass Pro Shops Manager.
Reason of review: Poor customer service.