West Memphis, Arkansas
Not resolved
1 comment

Went to Bass Pro in Memphis at the Pyramid to buy a Lew's rod and reel combo as advertised in the sale flyer, saying the sale starts on September 9. Well they had one mounted available on the floor and it was for a left handed person.

I asked the associate if there were any others and he directed me to select a rod from an area and bring it back to him and he would mount the reel. Well I did and he got on the phone to call someone about the rod. I then told him to switch the left hand reel and he did and I took it. After getting home I looked at the sale flyer and I feel that I did not get what I paid for.

Ill try it and if it doesn't perform to my satisfaction I'll return it. I am talking about the rod not the reel.

Product or Service Mentioned: Lews Fishing Rod.

Reason of review: Not as described/ advertised.

Preferred solution: Let the company propose a solution.

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Good morning, Anonymous. If there is anything additional that we can do to assist you, please let us know.

We can be reached via email at basspro@custhelp.com. Thank you -BNM

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