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Bass Pro Shops in Ontario, California - Don't buy the pontoons

1.6
Details
Bass Pro Shops - Don't buy the pontoons
Bass Pro Shops - Don't buy the pontoons
Bass Pro Shops - Don't buy the pontoons
Bass Pro Shops - Don't buy the pontoons
Bass Pro Shops - Don't buy the pontoons
Bass Pro Shops - Don't buy the pontoons
Bass Pro Shops - Don't buy the pontoons
Bass Pro Shops - Don't buy the pontoons
Bass Pro Shops - Don't buy the pontoons
Bass Pro Shops - Don't buy the pontoons
Bought my 22 Ft pontoon 2015, after about year the decals started to flake. So i took in in 2017 and they said they should be able to fix it. The manager said they deny it under warranty. I contacted Bass Pro on thier Facebook and the management preson checked on my complaint. Thank god i kept the orginal write up. Got the service manger in a lie. I dropped my boat off May 10 2019 i got it back 64 days later. My paint job is totally screwed up. All the work i requested was not performed. Paint drippings all over, bare metal still showing. Trailer brakes worked for about 1 year. Has net worked since. I will make it my lifes goal to make people aware on just how crapy this company is.
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Review
#1613829 Review #1613829 is a subjective opinion of poster.
Product
Sun Tracker Boats Boat
Cons
  • Poor service quality
Reason of review
Poor customer service
Loss
$3
Preferred solution
Want new metal skin on entire boat
Tags
  • Pontoon Boats
My receipt did not provide the pass code to complete the survey or at least did not show where it was and the clerk made no mention of the survey. I could not complete the survey. I wonder if anyone can complete it and you save money. I am extremely disappointed in...
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58 comments
Anonymous
#1672498

This is a horrible sit. Can't find or get the survey to pull up.

Not worth the effort. We had a great experience in bass pro, but finding this survey is not good customer service

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Review
#764030 Review #764030 is a subjective opinion of poster.

Bass Pro Shops in San Antonio North, Texas - 6 month payment

2.6
Details
They allow you 6 months payment if you spend more than $150 new company only allows $200 limit . They loan $50 only not good if most products are over $200. New company sizzle not good
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Review
#1695298 Review #1695298 is a subjective opinion of poster.
Pros
  • Atmosphere and the friendly people
Reason of review
Problems with payment

Bass Pro Shops in Leeds, Alabama - Two left boots

1.5
Details
I got a gift for my birthday and it was a cute pair of boots. When I went to put them on I had 2 left boots. Bass pro acts like I’m lying about having 2 of the same shoe. I took it back to the store no help because they didn’t have anymore in that store. The manager wasn’t going to do their job and find a pair of boots from another store. So I called customer service and they tell me If you don’t have a receipt you can not return.
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Review
#1677331 Review #1677331 is a subjective opinion of poster.
Product
Naturalizer Shoes Boots
Cons
  • Tthe poor customer service as has become the norman there
Reason of review
Damaged or defective
Loss
$40
Preferred solution
Deliver product or service ordered
Tags
  • 2 left boots

Bass Pro Shops - BROKEN CRAPPIE ROD WITH EXTENDED WARR.

1.0
Details
BASS PRO WILL NOT COVER SENT TOO WARRENTY WILL NOT COVER SAM HESSTON WILL NOT COVER I GUESS WILL SHOP OUTHER PLACES FOR NOW ON YOUR LOSS CHECK OUT MY PAST
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Review
#1670917 Review #1670917 is a subjective opinion of poster.

Bass Pro Shops in Port Saint Lucie, Florida - Ordered a boat tahoe

1.0
Details
ordered a new Tahoe from Tahoe dealer im hoping for a good experience. looking at the amt. of complaints it is unnerving. a company in business as long as Tahoe I find it hard to believe all I have read also bbb is not giving a thumbs up which is another question so whats up I need answers from the top ceo.
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Review
#1601099 Review #1601099 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Bass Pro Shops - No wild game served

I just visited the Cabelas in Wheeling, WV. I live 2 hours away and I really enjoy this store. Mainly cause they sold wild game sandwiches like Elk, Bison and a few more but now since Bass Pro bought them out they no longer serve it. What a major disappointment. They still serve Elk burgers which was good but the wild game sandwiches were really delicious. PLEASE BRING BACK WILD GAME FOOD!!!!!
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Review
#1660962 Review #1660962 is a subjective opinion of poster.
Pros
  • Great selection
Cons
  • No wild game served at cabelas in wheeling wv
Reason of review
Wild game not being served
Preferred solution
Please bring back wild game food

Bass Pro Shops in Atlantic City, New Jersey - Old inventory

2.0
Details
Atlantic City basspro sold me a trolling motor in april 2019. It broke down and was taken for repair.Igot a call from service center saying it was a 2017 model.Wasnt under warranty unless I had sales receipt.They said it didn't matter when it was built its still a new motor.It matters if y ou want to trade it in or sell it.If I buy a new car or boat in 2019 I sure don't want a 2017 model and pay 2019 prices.Check the manu date or you may buy something that's been sitting around for years
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Review
#1570131 Review #1570131 is a subjective opinion of poster.
Service
Bass Pro Shops Customer Care
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
Tags
  • Old Inventory

Bass Pro Shops in Broken Arrow, Oklahoma - Poor Service

1.7
Details
I ordered 2 items from them 2 weeks in advance of a trip. They did not notify us one of the items was on back order. They then billed us and told us it was now in stock but it would take over a week to get to us. I could have gotten it elsewhere in just a few days. DO NOT BUY FROM THEM.
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Review
#1606255 Review #1606255 is a subjective opinion of poster.

Contact Bass Pro Shops Customer Service

Mailing Address:
Bass Pro Shops Outdoors Online LLC
2500 East Kearney
Springfield, Missouri 65898
Phone:
(800) 920-4400
All Bass Pro Shops Contacts

Bass Pro Shops Products and Services Reviews

Compare Bass Pro Shops to

Cabelas
Cabelas
405 reviews
1.9
Compare
The moment I exit my car in the lot, an older white male a car away from me stands and stares me and my four half-Asian children in an aggressive and unfriendly way. My children are very well behaved and happily enjoying the water display in front of the store while...
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Review
#1651535 Review #1651535 is a subjective opinion of poster.
Pros
  • Large and lovely store and great selection
Cons
  • Very unfriendly
Reason of review
Hostile Environment