Bass Pro Shops Reviews and Complaints
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4
ISSUES RESOLVED
185
COMPANY RESPONSES
484
TOTAL REVIEWS
$230K
CLAIMED LOSSES
$2.6K
AVG LOSS
67.9K
PAGE VIEWS
What was your experience with Bass Pro Shops?
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Customers don't like
- Customer service
- Service
- Website
Customers like
- Variety of outdoor items
- Good in store help
- Product
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I was at the Auburn, NY store on Wednesday evening November 14, 2018. I needed to ask an question at the front desk and there were 2 associates there and apparently a friend of the male standing there, another one working hard. The three people I am indicating were...
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I liked
- Great associate ms judy
I didn't like
- No service at customer service desk
Supposedly have “fast and free 2 day shipping”. Long story short I placed an order on Monday the 12th. Item was marked as shipped on Wendsday the 14th. Tracking didn’t update till 3:30 Thursday, and at 9:00 the tracking updates with an expected delivery date of the...
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I didn't like
- Lies
- Being ripped off
- False advertising
Bass Pro Shops - Time share salesman
Council Bluffs sales person is rudest person I have ever ran into. Was in store today at 10:15 am. Because I was not interested in vacation he made me want to leave store. {{Redacted}} this ***
I used to work for licienced store with in the bass pro #55. The HR person. When I first started accused 2 of manager for talking bad about me when we all had lunch together nothing happens she complaint to our reginal. Then she would complain about me talking to her...
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Bass Pro Shops - Bad restaurant experience
Our experience at the restaurant in Bass Pro was awful. My steak sandwich was so tough I couldn't eat it. My husband ordered a ribeye steak and he wanted it medium and it was raw. We both left our meals on our plate. We spend a lot of money in Bass Pro. Our meal was 60 dollars and we didn't eat hardly anything. Probably won't go back. Mad about the 60 bucks. #disappointedbigtime.
After being a loyal Cabelas customer and Black Card holder for more than 15 years, I am sad to say that we will be parting company. Since the buy-out by Bass Pro Shops, forst the discounts stopped coming - then they switched to Capital 1 credit card and needed to...
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I recently took a Cabela's lifetime warranty rod in for exchange in Virginia. I was informed that Bass Pro nor Cabela's honored Cabela's lifetime warranty. I had spent around 90 dollars for the rod and would have gladly just exchanged the rod but they no longer made it...
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i am along time customer of cabelas, especially since i live only 6 miles from rogers mn. talking to employes they thought bass pro would be a pluss but unfortunitly that is not the case. myself and about everyone i know loved the bargin cave. i find myself going to...
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BassProShopsCares
Bass Pro Shops Verified Representative
OccasionalKeelBilledToucan448, we greatly appreciate you taking the time to voice your opinion regarding Cabela’s Bargain Cave. We would like to report your comments to the ap...
I bought a $99 flashlight from bass pro in nashville tn opry mills mall. When the flashlight quit working properly I returned it and ask to replace it. Didn't want money just wanted another flashlight. They said that they no longer carry that light with there name on...
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BassProShopsCares
Bass Pro Shops Verified Representative
SvelteCommonBuzzard222, we regret to hear you have had an unpleasant experience during your recent visit to the Nashville, TN store. For further assistance please email the de...
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All's well that ends well! Chris at Marine Accessories came through with his promise. I have the rebate/gift card in hand. Chris has redeemed my trust in Bass Pro Shop. This is the only way I can update as I do not see the "Update" button on my android so I just wrote...
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BassProShopsCares
Bass Pro Shops Verified Representative
UnsuitableFrog, apologizes for the delay in response to your comments. We appreciate you updating us on the resolution taken regarding the problems you experienced in one of o...
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Yes, yes we hear your claim to be a "victim" somehow. Hard to get on in life by being so. Probably best, with your immense qualifications to find another job where your talent...