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Bass Pro Shops in Ontario, California - Don't buy the pontoons

1.6
Details
Bass Pro Shops - Don't buy the pontoons
Bass Pro Shops - Don't buy the pontoons
Bass Pro Shops - Don't buy the pontoons
Bass Pro Shops - Don't buy the pontoons
Bass Pro Shops - Don't buy the pontoons
Bass Pro Shops - Don't buy the pontoons
Bass Pro Shops - Don't buy the pontoons
Bass Pro Shops - Don't buy the pontoons
Bass Pro Shops - Don't buy the pontoons
Bass Pro Shops - Don't buy the pontoons
Bought my 22 Ft pontoon 2015, after about year the decals started to flake. So i took in in 2017 and they said they should be able to fix it. The manager said they deny it under warranty. I contacted Bass Pro on thier Facebook and the management preson checked on my complaint. Thank god i kept the orginal write up. Got the service manger in a lie. I dropped my boat off May 10 2019 i got it back 64 days later. My paint job is totally screwed up. All the work i requested was not performed. Paint drippings all over, bare metal still showing. Trailer brakes worked for about 1 year. Has net worked since. I will make it my lifes goal to make people aware on just how crapy this company is.
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Review
#1613829 Review #1613829 is a subjective opinion of poster.
Product
Sun Tracker Boats Boat
Cons
  • Poor service quality
Reason of review
Poor customer service
Loss
$3
Preferred solution
Want new metal skin on entire boat
Tags
  • Pontoon Boats

Bass Pro Shops in San Antonio North, Texas - 6 month payment

2.6
Details
They allow you 6 months payment if you spend more than $150 new company only allows $200 limit . They loan $50 only not good if most products are over $200. New company sizzle not good
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Review
#1695298 Review #1695298 is a subjective opinion of poster.
Pros
  • Atmosphere and the friendly people
Reason of review
Problems with payment

Bass Pro Shops in Leeds, Alabama - Two left boots

1.5
Details
I got a gift for my birthday and it was a cute pair of boots. When I went to put them on I had 2 left boots. Bass pro acts like I’m lying about having 2 of the same shoe. I took it back to the store no help because they didn’t have anymore in that store. The manager wasn’t going to do their job and find a pair of boots from another store. So I called customer service and they tell me If you don’t have a receipt you can not return.
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Review
#1677331 Review #1677331 is a subjective opinion of poster.
Product
Naturalizer Shoes Boots
Cons
  • Tthe poor customer service as has become the norman there
Reason of review
Damaged or defective
Loss
$40
Preferred solution
Deliver product or service ordered
Tags
  • 2 left boots

Bass Pro Shops - BROKEN CRAPPIE ROD WITH EXTENDED WARR.

1.0
Details
BASS PRO WILL NOT COVER SENT TOO WARRENTY WILL NOT COVER SAM HESSTON WILL NOT COVER I GUESS WILL SHOP OUTHER PLACES FOR NOW ON YOUR LOSS CHECK OUT MY PAST
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Review
#1670917 Review #1670917 is a subjective opinion of poster.

Bass Pro Shops - No wild game served

I just visited the Cabelas in Wheeling, WV. I live 2 hours away and I really enjoy this store. Mainly cause they sold wild game sandwiches like Elk, Bison and a few more but now since Bass Pro bought them out they no longer serve it. What a major disappointment. They still serve Elk burgers which was good but the wild game sandwiches were really delicious. PLEASE BRING BACK WILD GAME FOOD!!!!!
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Review
#1660962 Review #1660962 is a subjective opinion of poster.
Pros
  • Great selection
Cons
  • No wild game served at cabelas in wheeling wv
Reason of review
Wild game not being served
Preferred solution
Please bring back wild game food
The moment I exit my car in the lot, an older white male a car away from me stands and stares me and my four half-Asian children in an aggressive and unfriendly way. My children are very well behaved and happily enjoying the water display in front of the store while...
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Review
#1651535 Review #1651535 is a subjective opinion of poster.
Pros
  • Large and lovely store and great selection
Cons
  • Very unfriendly
Reason of review
Hostile Environment

Bass Pro Shops in Broken Arrow, Oklahoma - Poor Service

1.7
Details
I ordered 2 items from them 2 weeks in advance of a trip. They did not notify us one of the items was on back order. They then billed us and told us it was now in stock but it would take over a week to get to us. I could have gotten it elsewhere in just a few days. DO NOT BUY FROM THEM.
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Review
#1606255 Review #1606255 is a subjective opinion of poster.

Bass Pro Shops in Port Saint Lucie, Florida - Ordered a boat tahoe

1.0
Details
ordered a new Tahoe from Tahoe dealer im hoping for a good experience. looking at the amt. of complaints it is unnerving. a company in business as long as Tahoe I find it hard to believe all I have read also bbb is not giving a thumbs up which is another question so whats up I need answers from the top ceo.
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Review
#1601099 Review #1601099 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Bass Pro Shops in Auburn Hills, Michigan - Not very good

I bought a new tracker Targa with a 9.9 kicker motor I'm headed back twice it is still doesn't run I bought it from Bass Pro in Auburn Heights Michigan I've called the dealer they can't even bother to call me back my name is Steve y o m b i k my phone number 248 245 Five O 8 4
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Review
#1589640 Review #1589640 is a subjective opinion of poster.
Reason of review
Warranty issue
Loss
$3400

Bass Pro Shops in Atlantic City, New Jersey - Old inventory

2.0
Details
Atlantic City basspro sold me a trolling motor in april 2019. It broke down and was taken for repair.Igot a call from service center saying it was a 2017 model.Wasnt under warranty unless I had sales receipt.They said it didn't matter when it was built its still a new motor.It matters if y ou want to trade it in or sell it.If I buy a new car or boat in 2019 I sure don't want a 2017 model and pay 2019 prices.Check the manu date or you may buy something that's been sitting around for years
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Review
#1570131 Review #1570131 is a subjective opinion of poster.
Service
Bass Pro Shops Customer Care
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
Tags
  • Old Inventory

Contact Bass Pro Shops Customer Service

Mailing Address:
Bass Pro Shops Outdoors Online LLC
2500 East Kearney
Springfield, Missouri 65898
Phone:
(800) 920-4400
All Bass Pro Shops Contacts

Bass Pro Shops Products and Services Reviews

Compare Bass Pro Shops to

Cabelas
Cabelas
405 reviews
1.9
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Bought boat 1 yr. ago. Bought some additional items and had them put it on, took a month to get an appointment then they kept it for 3 weeks. Then I had a broken Windshield I called and everytime It was a recorder it 6 days for anyone to call back. Then they said they...
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#1512810 Review #1512810 is a subjective opinion of poster.