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I recently visited the Bass Pro Shops in Brandon, FL. I went in to purchase a new fishing rod and of course look around at all the cool stuff. Everyone I came across was nice, until I got to the cashier. Our cashier (who's name is Hunter) glared at me as I chose his...
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#1168997
Yesterday while ahopping at the store, we were followed by security thru the store while shopping. At the check stand, we were told we had to go to customer service to pay for our items aince we were Oregon residents. After 30 minutes in line, we finally made it to a...
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1.8
#1168798
The day after Christmas I went to the Bass pro in port st lucie florida to use $400 of gift cards and get a reel given to me for Christmas spooled with line I already had. I was told since I did not buy the reel or line there they would not spool it. I had already...
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BassProShopsCares
BassProShopsCares
Bass Pro Shops Verified Representative

We sincerely apologize for the issue you have encountered regarding the spooling of a reel at the Port St. Lucie retail store. We hope to rectify the situation with you person...

1.0
#1163498

Bass Pro Shops - Good experience

Bass Pro Shops
#1169232
2.9
Details
Did have any electric carts for the disabled. Also had to get around with buggy elevators hard to find
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Bass Pro Shops - Appointed

Bass Pro Shops
#1167191
2.8
Details
Purchased gas line 3/8x6' with new bulb 44.99when opened gas was in the new line,when installed the bulb would not pump gas 2 motor,arrow was pointed toward motor. BAD BULB someone had just hung it back on shelf sealed back up.Upc code 3354801556 Model no. 88BP118 with two yeay warranty.
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Bass Pro Shops - Bass pro sucks

Bass Pro Shops
#1166482
1.0
Details
Twice got bass pro gift cards for chrismas and twice they failed to deliver orders before leaving before fishing trip. First time after 60 days didn't receive second time 20 days. # Amozon delivers in 4 days.
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Bass Pro Shops - 14 day delivery before Xmas!

Bass Pro Shops
#1149823
1.0
Details
Dec. 6 ordered items. Dec.19 maybe might show up but who knows?? Never order bass (rookie) shop. Shipping sucks good luck..
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Staff
Value for money
Warranty
Website
So it is very true. If you can not beat them, buy them. You bought Cabelas. Now you are trying to make them like you. That is a major mistake. I have shopped at both stores in many locations. Always at Bass Pro. Never can you get or find help and when you do. That kid...
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BassProShopsCares
BassProShopsCares
Bass Pro Shops Verified Representative

Bass Pro Shops is committed to providing the best possible service to all of our customers. This now includes all of our loyal Cabela’s customers as well! We would greatly app...

#1159580
I went to the Bass Pro Shop today 12/30/2017 with my two uncles while my uncle was looking at fishing equipment me and my other Uncle decided to cruise around the store as I am handicapped in a wheelchair thought I was being paranoid but I was being followed around the...
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BassProShopsCares
BassProShopsCares
Bass Pro Shops Verified Representative

We are very sorry to hear of your recent negative experience at the Ashland, VA store. We ask that you please provide us a chance to address the situation with our Retail Admi...

#1159121
Just had supper in the Bass Pro Rancho Cucamonga store. Ordered the all you can eat shrimp. Daughterinlaw ordered the fish and chips. Both meals were awlful. I did not complain to servers as they were chewed out by other customers as well. The shrimp reminded me of a...
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Anonymous
clyde

Bass Pro Shops home of overpriced *** should be there slogan

BassProShopsCares
BassProShopsCares
Bass Pro Shops Verified Representative

Edubb, thank you for providing your feedback as it is very important for us to continue to serve our customers better each day. We sincerely apologize for the poor dining expe...

4.0
#1157768
On Tuesday, Dec 26, 2017 at about 3:30 pm, i went to the Bass Pro Shop in Lawrenceville, Ga. I went there to purchase 00 buck shotgun shells for my 12 guage shotgun. I was having a difficult time finding that particular shell and was frustrated and ask a sales person,...
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BassProShopsCares
BassProShopsCares
Bass Pro Shops Verified Representative

Good morning, we are very sorry to hear of your poor customer service experience at our Lawrenceville, GA store. So that we may address this issue at the retail level, please ...

2.7
#1156151
Our family can no longer visit or shop your store in Down town Memphis due to crime and concerns over being safe. There is so much crime and lack of security near this location. Just driving in the vicinity of this lovely store is very scary. My wife went there to shop...
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BassProShopsCares
BassProShopsCares
Bass Pro Shops Verified Representative

Bass Pro is always concerned with the happiness and safety of our customers who shop in each of our retail locations. We apologize that safety at our Memphis, TN store has bec...

3.5
#1154110
First I’d like to say thank you do you always have the best Santa . But nowhere on your advertisement does it say that you will be turned away from the line to see Santa an hour and a half before the time Santa goes home.My family and I arrived at 6:30 PM after...
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BassProShopsCares
BassProShopsCares
Bass Pro Shops Verified Representative

We sincerely apologize for the issue you have encountered while visiting Santa’s Wonderland in one of our retail stores. Please send us your name, a good daytime phone number,...

4.6
#1153652
My husband and I have been long time customers of Bass PRo shop. Primarily we shop at the Grapevine store. This year we moved, so it's no longer convenient to shop the store. I oredered my husband's Christmas gift online and received an email response confirming my...
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BassProShopsCares
BassProShopsCares
Bass Pro Shops Verified Representative

Good afternoon Anonymous, we are very sorry to hear of your poor online ordering experience. We would love the opportunity to address this issue further. In order for us to do...

#1152826