Bass Pro Shops Reviews and Complaints
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4
ISSUES RESOLVED
185
COMPANY RESPONSES
492
TOTAL REVIEWS
$230K
CLAIMED LOSSES
$2.6K
AVG LOSS
68.7K
PAGE VIEWS
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Customers don't like
- Customer service
- Service
- Website
Customers like
- Variety of outdoor items
- Good in store help
- Product
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Bass Pro Shops - Islamorada
Complained a bout a month ago about our meal. I got a text back saying there would be a voucher sent to me. I included my address, no voucher yet. I hope this matter gets taken care of. Fixed income and can't afford to throw 60 dollars down the drain. Never had a problem before. Please acknowledge this text. Thanks
Company wrote 0 public responses to the review from Dec 05.
My husband and I took our 21 month old to visit Santa on Saturday. As we were waiting at customer service desk for our Bass Pass. This old lady ignored us for several mintutes. Then after my husband had to go stand infront of her to get any service. She rudely directs...
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Company wrote 0 private or public responses to the review from Dec 03.
Internet showed gurnee iliinois store had 30 boxes of CCI QUIET22 ammo. I live about 9 miles away. Called to verify before going over. About month ago. Salesman checked computer. Showed 30 boxes in stock. He looked. Not on display nor in back store room. About 2 weeks...
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Company wrote 0 private or public responses to the review from Dec 02.
Bass Pro Shops - No Dogs
Enough with the Dogs in your stores , I find it disgusting to dogs where I’m buying my friends and family gifts to bring them home with dog hairs on them ! It’s a place of Bussiness and no one should have to walk around your store feeling like they could be attcked by someone’s Pitbull !
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 24.
My wife and I drove over an hour one way to get a black Friday special on some ammunition that turned out to be falsely advertised. Their ad stated a 500 round case of several calibers listed Blazer Brass ammo. After arriving we found the .45 acp ammo which was listed...
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Company wrote 0 private or public responses to the review from Nov 23.
ordered in good faith one pair of Redneck Gunsmoke shoes and a pair of Redneck Expresso shoes in size 13 E E. Tried to get them on and the shoe seemed to be a size 12 D.. both pair. I assumed the manufacturer is not using U S A size shoe standards . Buyer beware. you...
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Company wrote 0 private or public responses to the review from Nov 23.
Product
I didn't like
- Shoes not usa size standard
I've been a long time customer patronizing them a couple of times a month from dining to purchasing furniture, camping/fishing etc...and have spent tens of thousands of dollars at Bass pro shops until i had to return a broken fishing rod that was given to me by my...
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Company wrote 0 private or public responses to the review from Nov 20.
EarsplittingSpiderMonkey
Good luck treating the customers that supported bass pro shop like dirt.
I have been a Cabela's employee for years. I have watched as Johnny Morris has systematically destroyed what the Cabela family created. The list of issues is long, but some are: -NO Military Discount -NO Lay Away -Eviscerated Employee Discount -NO Bargain Cave -NO...
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Company wrote 0 private or public responses to the review from Nov 20.
I was at the Auburn, NY store on Wednesday evening November 14, 2018. I needed to ask an question at the front desk and there were 2 associates there and apparently a friend of the male standing there, another one working hard. The three people I am indicating were...
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Company wrote 0 public responses to the review from Nov 17.
I liked
- Great associate ms judy
I didn't like
- No service at customer service desk
Similar to Bass Pro Shops
Supposedly have “fast and free 2 day shipping”. Long story short I placed an order on Monday the 12th. Item was marked as shipped on Wendsday the 14th. Tracking didn’t update till 3:30 Thursday, and at 9:00 the tracking updates with an expected delivery date of the...
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Company wrote 0 private or public responses to the review from Nov 15.
I didn't like
- Being ripped off
- Lies
- False advertising
Select Reason
The 100 word requirement is to protect the readership from single sentence anger outbursts and inadequate explanations of supplier provisions and customer expectations. Rememb...