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i am along time customer of cabelas, especially since i live only 6 miles from rogers mn. talking to employes they thought bass pro would be a pluss but unfortunitly that is not the case. myself and about everyone i know loved the bargin cave. i find myself going to...
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BassProShopsCares
BassProShopsCares
Bass Pro Shops Verified Representative

OccasionalKeelBilledToucan448, we greatly appreciate you taking the time to voice your opinion regarding Cabela’s Bargain Cave. We would like to report your comments to the ap...

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Woodbury, Minnesota
#1369201

I bought a $99 flashlight from bass pro in nashville tn opry mills mall. When the flashlight quit working properly I returned it and ask to replace it. Didn't want money just wanted another flashlight. They said that they no longer carry that light with there name on...
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BassProShopsCares
BassProShopsCares
Bass Pro Shops Verified Representative

SvelteCommonBuzzard222, we regret to hear you have had an unpleasant experience during your recent visit to the Nashville, TN store. For further assistance please email the de...

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1.0
Nashville, Tennessee
#1368994

All's well that ends well! Chris at Marine Accessories came through with his promise. I have the rebate/gift card in hand. Chris has redeemed my trust in Bass Pro Shop. This is the only way I can update as I do not see the "Update" button on my android so I just wrote...
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BassProShopsCares
BassProShopsCares
Bass Pro Shops Verified Representative

UnsuitableFrog, apologizes for the delay in response to your comments. We appreciate you updating us on the resolution taken regarding the problems you experienced in one of o...

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#1359972

Chris in Marine Accessories emphaticly promised me that "we will do right by you" regarding making up for for the original salesman's mistake regarding a promised rebate for my depth/fish finder. He promised that his manager, Michael would send me an in-store credit...
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2.9
Katy, Texas
#1355661

Stopped by BPS Oklahoma City today arrived shortly before 10:00 am, gathered the items I needed stopped at customer service to ask about a Duck stamp must have really upset the female clerk got the same rude attitude as when I was last there, rough night? Or just plain...
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BassProShopsCares
BassProShopsCares
Bass Pro Shops Verified Representative

NostalgicImpala, we are sorry to hear of your poor customer service experience in our Oklahoma City store. In order to report this incident to the appropriate department we as...

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3.0
Oklahoma City, Oklahoma
#1349449

August 14th of this year I bought a wicker Creel pannier. The salesman induced me to sign up for I think a credit card I said no but he said I could say $25 right there on the spot if filled out a real quick questionnaire that would only Take 5 minutes. It didn't, it...
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BassProShopsCares
BassProShopsCares
Bass Pro Shops Verified Representative

Asher, we thank you for reaching out to let us know of your recent experience at one of our retail stores. We would very much like to report this to the store manager for revi...

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#1349442

Employees at Cabelas don't get breaks most the time. They hire people that are on *** work partime employees that don't wont full time hours and the people that have been there since the doors opened doesn't get their forty hours, this is very unexcusable. The...
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BassProShopsCares
BassProShopsCares
Bass Pro Shops Verified Representative

AnnoyedDuskyDolphin, we appreciate you reaching out to us and would like to forward your comments to our Retail Administration for review. Please email us at basspro@custhelp....

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I didn't like
  • Cabelas
#1331354

We were buying several items for our new boat. We needed power steering because the line wasn't tighten at the factory. The boat has 10hors on it. We were told that the fluid had to be paid for in the parts department. There was on person in front of me. I waited 30...
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BassProShopsCares
BassProShopsCares
Bass Pro Shops Verified Representative

Hello RawTetra. Thank you for providing your feedback about your recent visit to one of our boat centers. We are sorry to hear this experience was less than ideal for you. So ...

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3.3
I liked
  • Boat
I didn't like
  • Service and tracker dept
#1326634

I was passing by your Altoona Iowa store on August 4 th and decided to stop in. We live two hours away so only visit your store maybe 5 times a year. Your store is clean, very friendly and helpful help. I had friends knowing I was heading to your store giving me a list...
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BassProShopsCares
BassProShopsCares
Bass Pro Shops Verified Representative

AheadBumblebee, we apologize for the lack of lure inventory in our Altoona, IA store and thank you for bringing this to our attention. In order to submit your comments to our ...

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I didn't like
  • Out of stocks
#1322076

Contact Bass Pro Shops

Mailing Address:
Bass Pro Shops Outdoors Online LLC
2500 East Kearney
Springfield, Missouri 65898
Phone:
(800) 920-4400
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Today, I went to Bass Pro Shop in Round Rock, Texas to purchase a gift for my grandson's birthday. While inside the store I encountered a woman who was loosely holding the chain with a grown pit bull dog on the end while she chatted with a friend. I asked 3 store...
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BassProShopsCares
BassProShopsCares
Bass Pro Shops Verified Representative

Concernedaboutthis, thank you for reaching out to us with your concerns. Customer feedback is valuable in contributing to our desire to provide the best service possible. In o...

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#1318860