I purchased a handgun last week at your Kodak location. Upon completion of my paperwork the employee stated that since I did not know what color I was ( I am bi-racial Black/White) than surly I was not fit to purchase this gun.
Mind you that was highly inappropriate and there was another gentleman around at the time. I have shopped at Bass Pro Shop and very loyal customer but this was offensive and uncalled for and highly embarrassing at the time.
After a very uncomfortable experience he did finish signing off on the paper work and I was allowed to purchase my handgun, but not without leaving a horrible experience. Totally uncalled for by your employee, I have never been so embarrassed in my life.
Product or Service Mentioned: Bass Pro Shops Customer Care.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Bass Pro Shops Cons: Lack of customer service.