Not resolved
2.9
Details
1 comment

A GPS was on sale , at a great price, but it was out of stock at my local store so I got a raincheck. Well after a couple weeks I go to the website and now it says my local store has it in stock (low inventory) but I never received a call.

I thought it must have just arrived so I waited, next day still no call, website still says it is in stock. I will go there today and if it is sitting there on the shelf I will be very very upset.

Either the website has bogus information or the staff at the Bolingbrook, il store is incompetent. This is the kind of thing that stops me from ever shopping at BPS.

Product or Service Mentioned: Bass Pro Shops Customer Care.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Kloee
#1252589

Good morning, Anonymous. Please let us know if you encounter any issues while in store.

We strive for excellent customer service in all interactions and are sorry to hear that we did not meet that expectation. Please email us at basspro@custhelp.com if we can be of any additional assistance.

Thank you! -BNM

Bass Pro Shops Reviews

  1. 88 reviews
  2. 63 reviews
  3. 48 reviews
  4. 26 reviews
  5. 35 reviews
Bass Pro Shops reviews