I just left the Basspro shop in Dania for the last time . I had a 300.00 dollar gift certificate so i went to purchase a handgun.
after waiting my turn( 30min) i asked for the hand gun , they showed me your new computer form. I showed the lady that there was a problem with the computer set up. My add. and zip code where correct on my DL , but the computer was not offering the option to log in my city ( Pembroke pines).
She then said that my DL was wrong . REALY !!!!! I explained to her that i have over 40 handguns, 20 with that address and city, including 7 BATF stamps for full-auto and suppressors . ALL with that address , zip, and city .
all approved by the state and federal govt. She said i had to bring my car registration...WOW... I have bought handguns and weapons all over the USA, this was the worst experience i have ever had and the staff there was worst trained and least knowledgeable i have ever seen.
P.S. teach your employees that it is good practice NOT to point weapons at customers.
Product or Service Mentioned: Bass Pro Shops Deal.
Reason of review: Poor customer service.