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Just returned from bass pro (MD). and again (3rd time) i drove across town.

Into their nightmare parking lot at arundel mills mall. Only to find out that the on sale item is not in stock, even though the website says it is. Not rain check optional. And probably not going to be restocked before sale price expires.

If their only going to honor sale price on current inventory, then they should state limited quantities in their flyers. Unless this is really just a scheme to get you into the store. I guess they haven't heard of amazon. Or just don't realize they need me more then i need them.

Bye bye bass pro. I'm done with them.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

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Anonymous
#1383904

"scheme to get you into the store."

no way!! advertised sale to get customers in the store!!! surely you jest!!!

BassProShopsCares
#1380187

We are very sorry to hear of your poor experience at the Hanover, MD retail location. We constantly strive to provide the best possible service to our loyal customers.

Though the item you were interested in was advertised in a store sale flyer, many times the sale price is also available online or over the phone at 1-800-BASS-PRO.

Please contact us with more information as to which item you are searching for at basspro@custhelp.com or bpsocial@custhelp.com. We look forward to serving you.