I was at the Auburn, NY store on Wednesday evening November 14, 2018. I needed to ask an question at the front desk and there were 2 associates there and apparently a friend of the male standing there, another one working hard.
The three people I am indicating were laughing loudly and very obnoxious, I caught the names of 2 involved, Jim or James, not sure, and Tiffany. I was angry but walked back through the store and found a lady who was able to answer my question, she said her name was Judy. Thank goodness for her as she was polite and quick to answer me.
The other people involved are a disgrace to Bass Pro. You need more people like Ms Judy willing to help and very friendly.
Reason of review: Poor customer service.
Bass Pro Shops Pros: Great associate ms judy.
Bass Pro Shops Cons: No service at customer service desk.