2.7
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Value for money
1 comment

On Tuesday, Dec 26, 2017 at about 3:30 pm, i went to the Bass Pro Shop in Lawrenceville, Ga.I went there to purchase 00 buck shotgun shells for my 12 guage shotgun.

I was having a difficult time finding that particular shell and was frustrated and ask a sales person, who just came from behind the weapons counter, to help me find it. He looked at me and said, "If you dont see it, its not there." He then walked away, immediately. I felt he should of spent a couple of minutes to come over and help me look or better, show me where it was.

I was very disapointed with his coustomer service when he could of assisted me for a minute or so.Be was a young white male, 20-30s, with facial hair.

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Bass Pro Shops Verified Representative

Good morning, we are very sorry to hear of your poor customer service experience at our Lawrenceville, GA store.So that we may address this issue at the retail level, please email us at basspro@custhelp.com.

Please include your name, phone number, and a brief description of the issue which occurred. Our Retail Administration and the store manager will be notified for review and response.

We greatly value your feedback and look forward to serving you again soon.-AA

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