1.0 star rating 4/8/2017-Victoria Gardens Location /Rancho Cucamonga Ive been to this store many times, but never have I ever encountered such an unprofessional employee who worked in the Archery Dept.. I drove to Bass Pro which took me 40 minutes, then I waited patiently in line for over 30 minutes.
When I got to finally speak to someone, I asked him a question regarding the compound bows for my son, which I couldn't locate and wondered if they also had packages. He said they didn't have any, I told him I saw some online, and asked what would be the best one for my son of what they had, and he walked behind the cash register, like he was going to get something, and just said sorry I'm off, and walked away leaving one guy there helping someone else and a line of about 6 people. He was a short old man with glasses, talk about the worse salesperson ever! I was ready to spend over $500.00+ on a bow.
Never will I set foot in this store again. It's too bad that lazy employees ruin it for the rest of the store. By the way I also asked to see a manager, and they told me they would be there in 20 minutes, yet no one showed up either. I left after 25 minutes, I got tired of waiting.
UNBELIEVABLE... I guess I will take my business elsewhere, where customer service matters!!!!!!
Product or Service Mentioned: Bass Pro Shops Customer Care.
Reason of review: Poor customer service.