I went to the Black Friday sale to buy 3 pfluger president reels. Of course they sold out and They gave me a raincheck for the 3 reels.the 3 reels.
Got a call and was told the reels were in. When I went to pick them up I was told that I could only have 1 reel. But other people were getting 4. They did not honor the raincheck.
I see they have plenty of these reels not at the regular price. I got a $10 gift card for my complaint.
They should not run ads if they are not going to honor the rainchecks. I have all but stopped using Basspro because of this.
Product or Service Mentioned: Bass Pro Shops Deal.
Reason of review: Poor customer service.
Monetary Loss: $80.
Preferred solution: Price reduction.
Bass Pro Shops Cons: Customer service.