Fort Wayne, Indiana
Not resolved
1 comment

I was at the Bolingbrook, IL store yesterday. Like every time I am there, it is next to impossible to find a sales associate on the floor to help.

Only person on the floor was a guy bothering me twice with some time share/vacation promo. Bass should take a look at how Cabelas runs their store.

There is always sales associates on the floor to help. I walked out of Bass spending zero dollars because I couldn't find anyone to help.

Reason of review: Poor customer service.

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basspro
#1124454

Dear anonymous,

We are sorry to hear of the poor experience that you encountered during a recent trip to Bass Pro Shops. We would like to take this opportunity to forward your concerns to the store manager and our Retail Administration Team.

Please email us at basspro@custhelp.com and mention this post. Please also include your name, phone number and details of the situation.

We look forward to hearing from you! --BNM