Product: Bass Pro Shops Shipping Service Clear all filters (0 of 18 reviews match)
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Bought new deck boat in February 18th 2018 in stock still waiting to pick up aproved got insurance I am very upset its really unbelievable so local channel 3 station will be going by to see what's up and the whole state of ARIZONA will be watching!!!!.
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BassProShopsCares
BassProShopsCares
Bass Pro Shops Verified Representative

ColorlessBrownBear, we apologize for the poor experience you have encountered with your new boat. We are committed to providing the best possible service to each of our custom...

Product
Bass Pro Shops Shipping Service
#1225756
As an avid fisherman, I'm buying items online way too much.I always try to stay away from BassPro for the following reason. A majority of the time I may order 2 or 3 bags of a new plastic item. I can rationalize the $5 shipping by spreading it between the items...
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BassProShopsCares
BassProShopsCares
Bass Pro Shops Verified Representative

We would like to take the time to apologize for your negative online shopping experience. We greatly value customer feedback and kindly ask for chance to address this issue wi...

2.8
Product
Bass Pro Shops Shipping Service
I didn't like
  • Being ripped off
  • Shipping from bass pro online is a nightmare
#1186571
Twice got bass pro gift cards for chrismas and twice they failed to deliver orders before leaving before fishing trip. First time after 60 days didn't receive second time 20 days. # Amozon delivers in 4 days.
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BassProShopsCares
BassProShopsCares
Bass Pro Shops Verified Representative

We are very sorry to hear of your poor customer experience. Customer feedback is very important to Bass Pro Shops. We welcome you to email the details of your experience along...

1.0
Product
Bass Pro Shops Shipping Service
#1166482
SO I ORDERED SOME OAKLEY SUNGLASSES ON LINE THRU THE 4 MONTH PAY PLAN, THE WEBSITE DIDNT SAY ANYTHING ABOUT 3 WEEK WAIT FOR DELIVERY, I PAID FOR OVER NIGHT SHIPPING AND THAT WAS A WASTE OF MONEY. A FEW DAYS PASSED AND I GOT AN ORDER CONFIRMATION LETTING ME KNOW THE...
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BassProShopsCares
BassProShopsCares
Bass Pro Shops Verified Representative

It is unfortunate to hear of your poor customer service experience with Bass Pro Shops. We are committed to providing the best possible service to our loyal customers. We are ...

1.0
Product
Bass Pro Shops Shipping Service
I liked
  • How easy they take your money
I didn't like
  • How hard it is to get your money back
#1117203
I went to bass pro garland to buy a new boat.The staff at this store will say anything they think you want to here. They have no follow through and did not deliver on a single thing they said they would. Not one. The worst part is that not one person their cares. They...
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BassProShopsCares
B***ProShopsCares
Bass Pro Shops Verified Representative

Anonymous, I'm so sorry you had a poor experience with the Tracker Showroom in one of our retail Bass Pro Shops. We strive to provide the best experience in every way, includi...

1.4
Product
Bass Pro Shops Shipping Service
#1051971
I special ordered a product (Rio Skagit Max) only because I had $125 in gift cards for BassPro, but they said they would order it for me.Six weeks later I am still waiting. I have called the store repeatedly but always get the run around about why it's taken so long,...
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BassProShopsCares
B***ProShopsCares
Bass Pro Shops Verified Representative

Anonymous, I'm so sorry for the trouble you've had getting the product you attempted to purchase. We strive to provide the best possible service to every customer, every time,...

Product
Bass Pro Shops Shipping Service
#1029855
I ordered a transducer bracket and when it finally arrived the original blister pack was torn open. Pieces were rattling around in the box as well as missing parts. It was obvious that the product had been opened, assembled, disassembled and returned. There were deep...
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BassProShopsCares
B***ProShopsCares
Bass Pro Shops Verified Representative

Shmoo, I sincerely apologize for your trouble regarding this purchase. We can of course refund the item for you rather than exchanging it if that is your preference. If you wo...

2.5
Product
Bass Pro Shops Shipping Service
#1024463
called store several weeks maybe 6 times talked with 3 people couldn't get straight answer or the truth about a clearance z-18 nitro bass boat finally after calling manager in mo. then call savannah store again got pictures.was told it had jack plate,hot foot, pro...
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BassProShopsCares
B***ProShopsCares
Bass Pro Shops Verified Representative

Anonymous, I'm so sorry to hear of the trouble you had regarding the purchase of a boat. We take customer satisfaction very seriously. If you would please contact Tracker Mari...

Product
Bass Pro Shops Shipping Service
#1019772
First I have been a loyal customer of Bass Pro Shop for a long time But what happen on a recent trip to Memphis.My wife and I and our two Grand Children stay at The Big Cypress Lodge. We all thought that place was amazing! We stay for a couple days. As we were leaving...
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BassProShopsCares
B***ProShopsCares
Bass Pro Shops Verified Representative

Wayne, I'm so pleased to hear that you had such a great experience in our Pyramid store! It's always a pleasure to hear about above-and-beyond customer experiences. We hope to...

5.0
Product
Bass Pro Shops Shipping Service
#1014360

Top Rated Products in Shipping Services Category

Bass Pro Shops Products and Services

I recently received a couple of gift cards to Bass Pro via a web promotion.I decided I would check out the site to use them. After perusing for a while I noticed a trend of prices from 20-70% higher than the vast majority of internet retailers. I figured at that point...
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BassProShopsCares
B***ProShopsCares
Bass Pro Shops Verified Representative

Good morning, Anonymous. We are sorry to hear of the poor experience that you encountered. Please email details to basspro@custhelp.com so that we can review further. We loo...

1.0
Product
Bass Pro Shops Shipping Service
#1009342