Austin, Texas
Not resolved
1 comment

I went to Bass Pro Shop and was approached by a sales clerk, who offered me $15 off a purchase at Bass Pro Shop if I applied for a Bass Pro charge card. I specifically asked him if all I had to do was apply to get the $15 off a purchase at Bass Pro Shop.

In 20 minutes he came back and said I was not approves and would not be getting the $15 off aBass Pro Shop purchase. I was appalled by the way Bass Pro Shodoes business.

If this is the way you have to trick people into getting your credit card, I would not want to do business with you. Suzanne Cutler 512-784-4026

Product or Service Mentioned: Bass Pro Shops Sales Representative.

Reason of review: Poor customer service.

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Suzanne - We apologize for the confusion you encountered when applying for the Bass Pro Shops Outdoor Rewards Credit Card during a recent visit. We would like to take this opportunity to forward your comments to the store manager and our Retail Administration Team for review.

Please email us at at your convenience. Include mention of this post as well as your phone number and all pertinent details, including the store location.

We look forward to hearing from you. --BNM