Product: Bass Pro Shops Sales Representative Clear all filters (13 of 13 reviews match)
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Bass Pro Shops in Boise, Idaho - Time share salesman

Council Bluffs sales person is rudest person I have ever ran into. Was in store today at 10:15 am. Because I was not interested in vacation he made me want to leave store. {{Redacted}} this ***
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Review
#1399826 Review #1399826 is a subjective opinion of poster.
Service
Bass Pro Shops Sales Representative
Reason of review
Poor customer service
2.9
Details
Chris in Marine Accessories emphaticly promised me that "we will do right by you" regarding making up for for the original salesman's mistake regarding a promised rebate for my depth/fish finder. He promised that his manager, Michael would send me an in-store credit...
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Review
#1355661 Review #1355661 is a subjective opinion of poster.
Service
Bass Pro Shops Sales Representative
1.0
Details
A supervisor needs to watch them at all times and if they follow someone around the store they need to be asked to leave the building because they don't follow the rules if there are any. Believe it or not people just want to go there to shop and not be bothered, I can't afford a timeshare. I'm never going to patronize Bass Pro Shops...
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2 comments
Anonymous
#1489066

This post is 100% accurate. I have also been approached by the timeshare salesmen that Bass Pro employs.

Everyone hates a timeshare salesman. So it's a shame that such a great store would allow their customers to feel uncomfortable and under pressure, or just plain annoyed. At the St.Charles Mo location, the timeshare representative is located directly opposite the fish tank. So while you're trying to supervise your children and enjoy watching the fish with them, you're being hounded by the salesmen who won't leave you alone.

No thank you, I'm not interested" they persist to ask questions. "Are you married?" "What do you do for a living, are you employed?" It's ridiculous and after so many times, it tempts you to leave your cart filled with $500 worth of tackle next to their little timeshare station and tell them to let the staff know it's their fault they have to restock it

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Review
#1244414 Review #1244414 is a subjective opinion of poster.
Service
Bass Pro Shops Sales Representative
Pros
  • Variety of outdoor items
Cons
  • Timeshare salesman
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Timeshare Coersion
  • Timeshare Complaint Department
2.0
Details
On Tuesday, Dec 26, 2017 at about 3:30 pm, i went to the Bass Pro Shop in Lawrenceville, Ga. I went there to purchase 00 buck shotgun shells for my 12 guage shotgun. I was having a difficult time finding that particular shell and was frustrated and ask a sales person,...
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1 comment
BassProShopsCares
#1409938

Good morning, we are very sorry to hear of your poor customer service experience at our Lawrenceville, GA store. So that we may address this issue at the retail level, please email us at basspro@custhelp.com.

Please include your name, phone number, and a brief description of the issue which occurred. Our Retail Administration and the store manager will be notified for review and response.

We greatly value your feedback and look forward to serving you again soon. -AA

Review
#1156151 Review #1156151 is a subjective opinion of poster.
Service
Bass Pro Shops Sales Representative
Reason of review
Poor customer service
I had done my research and decided which new fishing rod and reel that I was going to purchase.Four clerks were in the fishing dept. chatting among them selves, it was Memorial Day and the store was not crowded and the one guy who decided to assist seemed annoyed that...
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1 comment
BassProShopsCares
#1334726

Terry, I'm so sorry you had such a poor experience in our Tallahassee store! We'd like very much the opportunity to address this situation further.

Please send us your name, phone number, and description of the situation at basspro@custhelp.com, and we'll be more than happy to pursue this further.

We hope to hear from you soon! Best Regards, NSK.

Review
#1053755 Review #1053755 is a subjective opinion of poster.
Service
Bass Pro Shops Sales Representative
Reason of review
Pricing issue
Loss
$28
Preferred solution
I want the veterans discount on the $279 purchase and to compensated for the time to travel back to the store to see the manager.
2.6
Details
for the second time i have had an issue at the knife counter.the first time was just poor service from the staff as we waited over a half hour at the counter and the staff just plain out ignored us. this time i wanted to purchase a schrade knife at the counter. the...
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1 comment
BassProShopsCares
#1334697

oldmanmires, I'm sorry to hear of your trouble in our store! We'd love the opportunity to address this issue further.

So that we can do so, we ask that you send us your name and phone number, as well as a brief description of the issue, including which retail location this occurred at. Please send this information to basspro@custhelp.com, and it will assist us in further handling the matter.

We hope to hear from you soon! Best Regards, NSK

Review
#1049548 Review #1049548 is a subjective opinion of poster.
Service
Bass Pro Shops Sales Representative
Pros
  • Selections of product
Cons
  • Lack of inventory
  • Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
5.0
Details
Thank you Mr.Kenneth Waldrop in the Archery Dept for restringing and equipping my first ever compound bow!!!!! Kenneth was very knowledgabIe and helped to guide me in the right direction on setting up my bow. I was scared to death and he made my first experience...
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2 comments
Anonymous
#1290571

Why does this post sound more like a Bass=Pro spammer rather than a legitimate customer. Bass Pro, I think much less of you after your deceitful tricks.

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Review
#991489 Review #991489 is a subjective opinion of poster.
Service
Bass Pro Shops Sales Representative
Reason of review
Good customer service
3.2
Details
Sales representative was not helpful at all in the fishing reel department.He knew nothing about any of the reels and was basically trying to move me along and I was trying to find out a little info on a reel I wanted to buy. In the end I decided to purchase a reel...
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1 comment
BassProShopsCares
#1262466

Thank you for reaching out, Swampfishin. We would like to take this opportunity to forward your concerns to the store manager for review.

Please email us at basspro@custhelp.com and include your name, phone number, and any pertinent details that you would like passed along. Please also mention this post.

Thank you! -BNM

Review
#979924 Review #979924 is a subjective opinion of poster.
Service
Bass Pro Shops Sales Representative
Reason of review
Poor customer service
I went to Bass Pro Shop and was approached by a sales clerk, who offered me $15 off a purchase at Bass Pro Shop if I applied for a Bass Pro charge card.I specifically asked him if all I had to do was apply to get the $15 off a purchase at Bass Pro Shop. In 20 minutes...
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1 comment
basspro
#1152903

Suzanne - We apologize for the confusion you encountered when applying for the Bass Pro Shops Outdoor Rewards Credit Card during a recent visit. We would like to take this opportunity to forward your comments to the store manager and our Retail Administration Team for review.

Please email us at basspro@custhelp.com at your convenience. Include mention of this post as well as your phone number and all pertinent details, including the store location.

We look forward to hearing from you. --BNM

Review
#839304 Review #839304 is a subjective opinion of poster.
Service
Bass Pro Shops Sales Representative
Reason of review
Poor customer service

Contact Bass Pro Shops Customer Service

Mailing Address:
Bass Pro Shops Outdoors Online LLC
2500 East Kearney
Springfield, Missouri 65898
Phone:
(800) 920-4400
All Bass Pro Shops Contacts

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Bass Pro Shops in Lawrence, Kansas - NO NORTHFACE TENNIS SHOES IN STORE

I was trying to find Northface tennis shoe. Bass Pro didn't have any at all and the sales lady didn't know when they would get more in. I can't believe they didn't have any. The Bass Pro Shop in Olathe Ks is starting to suck. This is where I bought my last Northface tennis shoes. The company needs to get with the program. The rumor is your buying Cabelas.. I hope the company doesn't get rid of the gun selection Cabelas has. Bass Pro doesn't have that great of selection of pistols. We have looked at pistols there by ended up going to Cabelas to buy our pistols. Which was 3 9MM S&W auto, 22 S&W auto and 22 Victory. Need to keep items in stock if you want business
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Review
#839212 Review #839212 is a subjective opinion of poster.
Service
Bass Pro Shops Sales Representative
Reason of review
Poor customer service