Product: Bass Pro Shops Manager Clear all filters (27 of 27 reviews match)
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The first time experience with buying arrows for my inherited bow went horribly.I showed up to the counter with my arrows that I had studied up on. I saw the manager getting angry with the counter worker as he had apparently messed up some customer's bow and had to...
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BassProShopsCares
BassProShopsCares
Bass Pro Shops Verified Representative

We are so sorry to hear about your experience in one of our stores. Bass Pro Shops always strives to provide the best possible service and we hate to hear about anytime we hav...

Product
Bass Pro Shops Manager
#1119255
So I guess I learned my lesson today at Bass Pro shops. Customer service doesn't exist anymore, its all about the $$$$. The department manager and the General Manager of the Pyramid are a serious disappointment. Bass Pro sends out a sales flyer to their customer data...
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Product
Bass Pro Shops Manager
I didn't like
  • Customer service
#1080694
I am very disappointed with Bass Pro this Christmas season.This evening we took our two children to see Santa. Upon arriving we were told there were no more Bass Passes to see Santa. This was at 545pm. I do not understand how you can turn families away after they have...
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Anonymous
AT60

Sounds like you failed to plan accordingly, showed up late to the party, and are now using sad kids to drum up some sympathy and stroke your own ego.

BassProShopsCares
B***ProShopsCares
Bass Pro Shops Verified Representative

Good morning, Anonymous. We apologize that you did not have a good experience during your recent visit. We would like to take this opportunity to forward your comments to ou...

1.0
Product
Bass Pro Shops Manager
#977674
Went to Bass Pro in Lawrenceville, Ga to get a scope for my rifle. Since I wasn't a white person the manger didn't ask me if I Needed help, but he sure did ask the white personal next to me he needed help. Screw Bass Pro! Won't be going there anymore. I'll take my...
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BassProShopsCares
B***ProShopsCares
Bass Pro Shops Verified Representative

Good morning, Anonymous. We apologize for the poor experience that you encountered during your recent visit to the Lawrenceville Bass Pro. We strive for excellent customer s...

1.5
Product
Bass Pro Shops Manager
#968150
Come to find out it was a fuel valve issue that is a tracker part and now we're out 300 that should have been covered under warranty if bass pro would have scheduled maintenance. When I called to ask in detail how we could avoid this happening in the future the...
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BassProShopsCares
B***ProShopsCares
Bass Pro Shops Verified Representative

Good morning, Anonymous. We are very sorry to hear of the poor experiences that you encountered recently. We would like to take this opportunity to forward your concerns to t...

1.7
Product
Bass Pro Shops Manager
#932876
WHEN TO GARLAND TEXAS TO BUY TRANSOM MOUNT TROLLOING MOTOR. CARL THE SALES PERSON WAS EXPLAINING A FISH FINDER TO A GUY THAT HE EXPLAINED TO LAST WEEK HE SAID TO THE GUY. FOR 20 MINUTES I WAITED, CARL NEVER LOOKED UP AT ME. ASK A LADY WITH TRACKER BOATS WHO HAD A BASS...
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basspro
b***pro
Bass Pro Shops Verified Representative

Good morning, Tim. We are very sorry to hear of the poor experience that you encountered while visiting the Garland, TX Bass Pro. We pride ourselves on excellent customer se...

Bass Pro Shops Yantis, Texas
Product
Bass Pro Shops Manager
#819519
The front end manager Jeremy was very rude to me and showed very little respect to me and my family. I'm never going to shop there again. This guy was very arrogant and he was very mean to my kids while they were playing on the atv's. Please don't shop at this store....
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Product
Bass Pro Shops Manager
I liked
  • Rei
I didn't like
  • Bass pro
#813651
It seems that Bass Pro is running a scam? You get great offers in the mail luring you to the store (No pun intended) When you arrive at the store part of the catch is that you apply for the Bass Pro Mastercard. You get all of your purchases together, after spending a...
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Anonymous
Anonymous

Saw this happen. All said is accurate. Many irate potential customers were turned away in my short visit. Nearly left too when after being approved and checking out, learned 1...

1.8
Product
Bass Pro Shops Manager
I didn't like
  • Lack of customer service
#789313
Fishing department in Rancho Cucamonga, CA was a joke. All the associates were behind the reel counter talking and not helping customers. Finally one asked me if I needed help. He was not knowledgeable at all. I asked another associate and he had no knowledge either....
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Anonymous
Anonymous

I found the Destin Florida store to be clean and helpful.

1.0
Product
Bass Pro Shops Manager
#763244
I placed an order for christmas during the time frame that guarantees delivery before christmas, it is now christmas eve and I am told that the order is not available and can't be pulled off the shelf at the store (this order was placed a week prior) I am close enough...
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1.0
Product
Bass Pro Shops Manager
I didn't like
  • Lack of customer service
#757693