Filled paperwork out for a new rifle. After they did I was told FBI needed to further check me.
Fine, I was told as soon as they heard something they would call. 9 days later nothing so I called, nope they said, we will call as soon as something is known. On day 17 I called again and explained everything again to a new salesman and he was a wise ***. Told him I ordered the gun and he said I did NOT order gun, did a play of words on me.
I didnt pay earlier so that was his rational for that statement. Ended up gun arrived 6 days before and no one called. Said FBI check came back unresolved and I could get gun. But FBI could come to house and take it if something came up.
I said 2 different people said that you would call and no one called and isnt it common courtesy to call the customer?
So I said are you sure I can get the gun but before I could get that said he hung up. I got the rifle but didnt like the
.way they handled this.
Product or Service Mentioned: Bass Pro Shops Customer Care.
Reason of review: Order processing issue.