Due to my experience tonight I will NEVER buy anything from y'all again!! My husband and I were browsing around tonight and wondered over to the gun area, I was trying to get a Christmas idea.
I asked the man to show me two guns and explained to him I just wanted to see the size difference. He would not show them to me and instead told me I wanted different gun. I tried to explain to him that I had some physical issue so I really had to be careful with my purchase, but I don't think he was truly cared. I also tried to explain to him that I'm a beginner and to explain these terms differently, I jokingly told him id rather have a dog than a gun.
Then he told me an attack dog was worthless because you can kill them easily. Afterwards he dicided to share a personal story how his own dog "turned on"him so he stuck his hand down the dogs throat and "ripped his throat out" I was shocked! I believe he realized his mistake and tried his best to convince me it was humane! ***!
I am a veterinary technician and I have devoted my life to caring for animals! I'm so disgusted with this man! Everytime I hear "Bass Pro Shop" this story will be what I think about!
I don't understand how ANY part of this experience was customer service friendly! He was a typical pushy salesman that intimidated me, made me feel dumb and then shared a gruesome personal story.
Product or Service Mentioned: Bass Pro Shops Customer Care.
Reason of review: Poor customer service.