Product: Bass Pro Shops Customer Care Clear all filters (0 of 87 reviews match)
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Internet showed gurnee iliinois store had 30 boxes of CCI QUIET22 ammo. I live about 9 miles away. Called to verify before going over. About month ago. Salesman checked computer. Showed 30 boxes in stock. He looked. Not on display nor in back store room. About 2 weeks...
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1.8
Product
Bass Pro Shops Customer Care
#1412856
and have spent tens of thousands of dollars at Bass pro shops until i had to return a broken fishing rod that was given to me by my children for christmas and had a lifetime warranty on it. used it once and it broke, I returned it and instead of replacing it they...
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EarsplittingSpiderMonkey
EarsplittingSpiderMonkey

Good luck treating the customers that supported bass pro shop like dirt.

3.6
Product
Bass Pro Shops Customer Care
#1404885
After being a loyal Cabelas customer and Black Card holder for more than 15 years, I am sad to say that we will be parting company. Since the buy-out by Bass Pro Shops, forst the discounts stopped coming - then they switched to Capital 1 credit card and needed to...
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Product
Bass Pro Shops Customer Care
#1392269
All's well that ends well! Chris at Marine Accessories came through with his promise. I have the rebate/gift card in hand. Chris has redeemed my trust in Bass Pro Shop. This is the only way I can update as I do not see the "Update" button on my android so I just wrote...
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BassProShopsCares
BassProShopsCares
Bass Pro Shops Verified Representative

UnsuitableFrog, apologizes for the delay in response to your comments. We appreciate you updating us on the resolution taken regarding the problems you experienced in one of o...

Product
Bass Pro Shops Customer Care
#1359972
Today, I went to Bass Pro Shop in Round Rock, Texas to purchase a gift for my grandson's birthday. While inside the store I encountered a woman who was loosely holding the chain with a grown pit bull dog on the end while she chatted with a friend. I asked 3 store...
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Anonymous
Banana

I'm also concerned about dogs in stores. I've seen it in the supermarket and the health food store. It's outragous. Neither dog was a service dog. One was a hyper pit bull, th...

BassProShopsCares
BassProShopsCares
Bass Pro Shops Verified Representative

Concernedaboutthis, thank you for reaching out to us with your concerns. Customer feedback is valuable in contributing to our desire to provide the best service possible. In o...

Product
Bass Pro Shops Customer Care
#1318860
Bass Pro Shops - Another loyal customer lost forever
I'm a very unhappy customer. I went to your Independence MO store today arriving at 1035AM to purchase the SigP365 Bundle and after waiting an hour, I was told they were all sold out, and no rain checks available. I was told I should have been there earlier, and was...
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BassProShopsCares
BassProShopsCares
Bass Pro Shops Verified Representative

We are so sorry to hear that. We know how frustrating it is to not be able to purchase the sale items you wanted to get. Ensuring you have a positive experience with us is our...

Product
Bass Pro Shops Customer Care
#1302783
On 6/1/2018 I called 6 times before I actually spoke to a sales associate to check on the availability of an item, before driving 40 mikes to purchase it. My wife and I arrived at the Nashville store, and I located the items on the shelf myself, and proceeded to the...
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BassProShopsCares
BassProShopsCares
Bass Pro Shops Verified Representative

NoisyJackdaw, we hate to hear of your poor customer service experience. We sincerely apologize for the troubles you have encountered. We kindly request you provide your commen...

1.0
Product
Bass Pro Shops Customer Care
I didn't like
  • Lack of customer service
#1294614
It's hard enough being a Black man in america as everyone sees in the news all the outright discrimination that occurs each day being beat, shot and killed by police while being unarmed and compliant etc.... but when I stopped in the bass pro shop in Auburn hills mi....
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Anonymous
Anonymous

couldnt he just be a thief? thieves have no color...

BassProShopsCares
BassProShopsCares
Bass Pro Shops Verified Representative

MysteriousWhaleShark, we sincerely apologize for your poor customer service experience. So that we may report this issue to our Retail Administration and the store manager, pl...

1.0
Product
Bass Pro Shops Customer Care
#1286344
Your customer service advisor Chris at yourRossford Ohio 43460 10000 Bass Pro Blvd store went beyond her job in helping me out some discrepancies in some gift cards I had from Cabelas.PS if you have any questions call me 1-734-731-2185 .Cabelas at the Dundee Michigan...
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BassProShopsCares
BassProShopsCares
Bass Pro Shops Verified Representative

NauseatingKudu, we are elated that you decided to let us know of your excellent customer service experience. Customer feedback plays an important part in our role of providing...

4.8
Rossford, Ohio
Product
Bass Pro Shops Customer Care
I liked
  • Chris customer service
#1279585
Was in store getting help from a young lady named Kay n a an older lady with short white hair came up to her and yelled at her for helping me and not being in her department. Correct me if I’m wrong but why would another I’m assuming boss tell her in front of a...
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BassProShopsCares
BassProShopsCares
Bass Pro Shops Verified Representative

Bass Pro Shops would like to apologize for the negative experience you’ve had in our Round Rock, TX store. We would like to report this issue to our Retail Administration and ...

1.0
Product
Bass Pro Shops Customer Care
#1273008