Product: Bass Pro Shops Cashier Clear all filters (6 of 6 reviews match)
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3.6
Details
My husband and I took our 21 month old to visit Santa on Saturday. As we were waiting at customer service desk for our Bass Pass. This old lady ignored us for several mintutes. Then after my husband had to go stand infront of her to get any service. She rudely directs...
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1 comment
Anonymous
#1638836

Honestly with all your comments about her age you come across as a pretentious, entitled snowflake. So age makes people rude?

Sounds like your youth is making you a jerk to deal with.

I know the world owes you special attention but maybe, just maybe, you aren’t all that special. You sound like a whiny pain the the butt to be honest.

Review
#1414010 Review #1414010 is a subjective opinion of poster.
Service
Bass Pro Shops Cashier
Reason of review
Poor customer service
3.3
Details
We were buying several items for our new boat. We needed power steering because the line wasn't tighten at the factory. The boat has 10hors on it. We were told that the fluid had to be paid for in the parts department. There was on person in front of me. I waited 30...
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1 comment
BassProShopsCares
#1538612

Hello RawTetra. Thank you for providing your feedback about your recent visit to one of our boat centers.

We are sorry to hear this experience was less than ideal for you. So we may report this incident to the appropriate department, we ask that you please email us at basspr@custhelp.com. In your email, please include your name, phone number, store location, and a brief description of the events which occurred. If you would prefer to contact us by phone, you may contact White River Marine Group (Tracker) Customer Service at 417-873-4555 Monday- Friday 8 AM – 5 PM.

Thank you for letting us serve you. –ANA

Review
#1326634 Review #1326634 is a subjective opinion of poster.
Service
Bass Pro Shops Cashier
Pros
  • Boat
Cons
  • Service and tracker dept
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
I recently visited the Bass Pro Shops in Brandon, FL. I went in to purchase a new fishing rod and of course look around at all the cool stuff. Everyone I came across was nice, until I got to the cashier. Our cashier (who's name is Hunter) glared at me as I chose his...
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1 comment
BassProShopsCares
#1420758

Redgt00, I am very sorry for the troubles you have had during checkout. We would like to forward your comments to our Retail Administration for review.

Please contact us directly with your name, phone number, store location, and description of your experience at basspro@custhelp.com.

We very much look forward to hearing from you! –ANA

Review
#1168997 Review #1168997 is a subjective opinion of poster.
Service
Bass Pro Shops Cashier
Pros
  • Product
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Get this kid away from your customers if you want them to be happy.

Bass Pro Shops - Overcharging

1.0
Details
Was overcharged on 2 sale items in Anchorage. Cashier was rude. Will never go back
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Review
#1136692 Review #1136692 is a subjective opinion of poster.
Service
Bass Pro Shops Cashier
Reason of review
Poor customer service

Bass Pro Shops - Great experience at the Concord Mills Mall location

5.0
Details
I came in this past Tuesday, and had excellent service with getting help in the camping department; I think his name was Travis. I would highly recommend him in helping those that are new to camping. Then I went and checked out with a cashier named Liz. I was telling her that I was interested in the Enu, and she told me the specifics of the product, and suggested that I buy the $20 sling to go with it to make set-up easier. Every interaction that I had in the store went smoothly, from the camping department, the lady in credit, and the cashier when I left. I'm not local, but pass the area frequently and will be coming back when I do.
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Review
#1073810 Review #1073810 is a subjective opinion of poster.
Service
Bass Pro Shops Cashier
Reason of review
Good customer service
On 06/29/17 at 1:10 pm, I was paying for a single item I purchased at the Bass Pro Shop in Bolingbrook, IL. The item cost $6.50 and I gave the cashier, Kathy, a $20.00 bill. Kathy gave me change for a $10.00. When I pointed out her error she insisted I gave her a...
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1 comment
Anonymous
#1347008

if there is theft by cashier she doesnt need to swap $20 with $10---she only needs to take out the $10 difference

Review
#1067780 Review #1067780 is a subjective opinion of poster.
Service
Bass Pro Shops Cashier
Reason of review
Poor customer service

Contact Bass Pro Shops Customer Service

Mailing Address:
Bass Pro Shops Outdoors Online LLC
2500 East Kearney
Springfield, Missouri 65898
Phone:
(800) 920-4400
All Bass Pro Shops Contacts

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