I just wanted to mention how disgusting my experience was trying to find store management at Bass Pro in Vaughan. Not sure what happened to the customer service at Bass Pro in the past year as ive been shopping there since 2004 but its gotten clearly ridiculous.
Never expected a company like bass pro to have no one scheduled to help more than 1 customer at a time when in need of assistance. I waited around like a *** for 45 mins. to speak to store management Shaun and he was apparently on a coffee break, i gave up and ask for the assistant manager of camping or fishing and apparently they don't even have one. So I am directed to the customer service desk to speak with (Terry) a manager on duty and there he is at the customer service desk telling off a customer trying to return a fishing rod.
You will never see me in Bass Pro Shops Vaughan again, thank god for the competitors..
Big Box = Less Service at Bass Pro..
Product or Service Mentioned: Bass Pro Shops Manager.