Gurnee, Illinois
2 comments
Not resolved
1.9
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Advertised vs Delivered
Customer service
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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The current ad features a Winchester model 101 ultimate Field or Sporting 12 ga. with 28" or 30" barrel for $999. I called and they had the 28" on display. I drove to the store and shouldered this shotgun. It fit me and I wanted it, but in the 30" length. The salesperson went to the storage area and found it in 30". He opened up the box and I liked it. He then offered an extra $100 discount if I opened a Bass Pro charge that day. He said it would bring the price to $899.

I agreed to purchase it and we began the lengthy process to open the charge, get Fed approval for the purchase, and finally pay for the shotgun. The Fed online approval had some glitches and it took many times to get through the process. I finally got to pay and the register rung up $1399.

The salesperson looked at the fine print under the description in the ad and pointed out the price on the "Sporting" was shown as $1399. It was not identified as the only way to get the 30" barrel however. I declined the upcharge and left the store with a useless new charge card.

Two people witnessed this entire process and told me they hate to go to Bass Pro, but had a gift card to redeem. After seeing how I was treated, they were thinking of throwing their card away and going Cabella's.

I will never go back to Bass Pro.

Review about: Winchester Repeating Arms 101 Over/under Shotgun.

Reason of review: Pricing issue.

Preferred solution: Deliver product or service ordered.

I didn't like: Sales people who are not aware of their advertising and pricing.

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Anonymous
Schaumburg, Illinois, United States #1261189

Going to Cabellas isnt gonna help your case now that BPS owns them :)

Anonymous
Riverside, California, United States #1230916

Educate yourself before making any purchase... The Sporting has a higher MSRP than the Field grade, many more advanced features, and the Field grade is only available in 26" and 28" models.

Ignorance does not equate to bait and switch, sorry.

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