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Why the *** would I want to deal with seppos that want to spam my email when I have never registered or purchased off them ?? Contacted them asked it to stop & its still going on, STOP begging for business you ignorant wallies. We have local shops here in Australia...
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#1103547
About 2 weeks ago , I was shopping in your store in Tacoma Washington , witch I have many times before while leaving your store the Door greeter said a strange thing to me , I said it doe,s not pertain to me and she go upset and called security on me and my wife , They...
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aliens_amoung_us
aliens_amoung_us

What exactly did the greeter say? You are not clear on this. They don't call security on people unless there's a valid reason, did you threaten her or something? You are leavi...

BassProShopsCares
BassProShopsCares
Bass Pro Shops Verified Representative

Valued Customer, We apologize for the the experiences you have encountered at our Tacoma, WA retail store. For further assistance we ask that you please contact us at basspro@...

#1102571
I purchased the most expensive and largest recliner they had. Over $1000. It was mud husbands dream chair that is a nightmare now. First it took almost two months to be delivered (as they were having us pay for it during that time). Then the chair has completely quit...
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1.0
Product
#1101929
Bass Pro Shops - Terrible service after purchasing a $25000 boat
1/1

Bass Pro Shops - Terrible service after purchasing a $25000 boat

Bass Pro Shops
#1095576
1.0
Details
See items listed below for issues
Comment
Show
Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Value for money

Short Review on April 23, 2017

Bass Pro Shops
#1038241
For the second time in as many visits I used my Discover card at BPS in Harrisburg Pa. Both times BPS double hit my card. I was assured after the first incident that the problem was remedied. In one sense, it was. The refund posted. The source of the problem remains. I won't be going back except to complain and get reimbursed!
Comment
Show

Jackson Furniture Recliner Review

Bass Pro Shops
#1034573
2.2
Details
Bought a Magnum catnapper recliner over 900.00 dollars didn't last long before back broke heat an massagers quit offered me 100.00 dollars for it? Don't sell catnapper anymore wonder why?Always had good return policy till now. Very unsatisfied with BPS spent allot of money in there over last 30 years!
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Short Review on April 12, 2017

Bass Pro Shops
#1033343
4.7
Details
I love the Bass Pro every time I go I can never walk out without buying something
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
I order my stuff online and pay extra for fast shipping the problem is it takes 2 3and sometimes even 4 days before the order leaves there warehouse so thinking you will receive your product in 2 to 3 days its usually more like 5 to 8 days and longer when it hits a...
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Anonymous
Joe

So true brother. I just had the same problem ! Won't shop there again!

1.0
#1094970
My wife and I drove 50 miles to the Lawrenceville, GA location today looking for the Bass Pro Megacast baitcast combo. We found the baitcast combos (a total of four choices), but the Megacast was out of stock. No problem, I thought. We can purchase the reel separately...
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My friend won two guns from raffle tickets,in Southfield,Michigan.two weeks ago 8-6-2017/Shrines.we went to bass pro shop yesterday 8-24-2017//the employees were very rude at the gun counter ! Im a cpl, holder.Michigan.i looked at pistols.your prices are very high.but...
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#1092394
Dania, Florida store! Cancelled order. Placed an online order for a $1050 Colt AR15 on Sunday, 08/13/17. Received pickup "ready" email on 08/17. I show up to the store on 08/18, noon, to pick up. Was told that I needed to wait 5 full days. Returned today, 08/19 to pick...
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Anonymous
Anonymous

BPS stepped up to the plate to correct the issue. Got my order as requested. Few days later, but got my order regardless. Thanks BPS! Satisfied customer!

So I guess I learned my lesson today at Bass Pro shops. Customer service doesn't exist anymore, its all about the $$$$. The department manager and the General Manager of the Pyramid are a serious disappointment. Bass Pro sends out a sales flyer to their customer data...
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I didn't like
  • Customer service
#1080694
I came in this past Tuesday, and had excellent service with getting help in the camping department; I think his name was Travis. I would highly recommend him in helping those that are new to camping. Then I went and checked out with a cashier named Liz. I was telling...
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5.0
#1073810
On 06/29/17 at 1:10 pm, I was paying for a single item I purchased at the Bass Pro Shop in Bolingbrook, IL. The item cost $6.50 and I gave the cashier, Kathy, a $20.00 bill. Kathy gave me change for a $10.00. When I pointed out her error she insisted I gave her a...
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Anonymous
Anonymous

if there is theft by cashier she doesnt need to swap $20 with $10---she only needs to take out the $10 difference

#1067780