filters
state:
Show
city:
Show
category:
Show
product:
Show
I came in this past Tuesday, and had excellent service with getting help in the camping department; I think his name was Travis. I would highly recommend him in helping those that are new to camping. Then I went and checked out with a cashier named Liz. I was telling...
Read more
5.0
#1073810
On 06/29/17 at 1:10 pm, I was paying for a single item I purchased at the Bass Pro Shop in Bolingbrook, IL. The item cost $6.50 and I gave the cashier, Kathy, a $20.00 bill. Kathy gave me change for a $10.00. When I pointed out her error she insisted I gave her a...
Read more
Anonymous
Anonymous

if there is theft by cashier she doesnt need to swap $20 with $10---she only needs to take out the $10 difference

#1067780
On Febuary 17, 2017 , I purchase a New 2016 Regency DL3 Pontoon boat , on this boat & motor ,once the break in hours are done I should be getting 5600 to 5800 rpms , well I am getting 5000 t0 5200 rpms on April 28 , 2017 , I drop the boat off @ the Bass Pro Service...
Read more
2.3
I didn't like
  • Service
#1064806

Short Review on April 23, 2017

Bass Pro Shops
#1038241
For the second time in as many visits I used my Discover card at BPS in Harrisburg Pa. Both times BPS double hit my card. I was assured after the first incident that the problem was remedied. In one sense, it was. The refund posted. The source of the problem remains. I won't be going back except to complain and get reimbursed!
Comment Be the first to start a discussion
Show

Jackson Furniture Recliner Review

Bass Pro Shops
#1034573
2.2
Bought a Magnum catnapper recliner over 900.00 dollars didn't last long before back broke heat an massagers quit offered me 100.00 dollars for it? Don't sell catnapper anymore wonder why?Always had good return policy till now. Very unsatisfied with BPS spent allot of money in there over last 30 years!
Comment Be the first to start a discussion
Show

Short Review on April 12, 2017

Bass Pro Shops
#1033343
4.7
I love the Bass Pro every time I go I can never walk out without buying something
Comment Be the first to start a discussion
Show

Short Review on April 06, 2017

Bass Pro Shops
#1030581
2.1
I orderd a combo wen i finely got to use it a part flew off in water i called basspro thay said thay would send return shipping label well 3 weeks latwr no label i called again and was told thay wer sending a label agian im tired of waiting i will never order another damb thing from basspro again
Comment Be the first to start a discussion
Show
2013 25' Party Barge. Purchased new & been in for repairs multiple times every year. Water in fuel tank- outside vent kit added 6/17/17. It has been taken to authorized dealers every time a problem has occurred. This boat has been unusable every 4th of July during...
Read more
2.5
I didn't like
  • Multiple trips to get proper repairs
#1062435
june 14 2017 to whom it may concern my wife and I (Ron and Mary) visited Big Cedar Lodge in Branson Mo. and was greatly impressed with the presentation.This presentation included the following #1 We were told you could carry over your vacation points to the next year...
Read more
I didn't like
  • Customer service
#1061565
Bought for $150 for 3 Nights at a rat barn they called a luxury resort Hotel it was a nightmare Beds sucked wore out did not dare to get under covers I slept on top,, faucet in tube was Broken towel rack fell off the wall no handle to get out of tub toilet was too low...
Read more
BassProShopsCares
B***ProShopsCares
Bass Pro Shops Verified Representative

Good morning, bigbobno11. We are very sorry to hear of the poor experience that you encountered. We would like to take this opportunity to forward your concerns to our Retai...

1.0
I liked
  • Big store not just fishing
I didn't like
  • Having my time wasted and being lyied too
#1055866
5/31/2017 - I was charged an erroneous amount during an on-line purchase. During the online order, the Bass Pro web site accepted and processed a promotional code for $20 off when purchasing $100 or more. However, when the charge was put through, the $20 promotional...
Read more
BassProShopsCares
B***ProShopsCares
Bass Pro Shops Verified Representative

Good morning, Anonymous. We apologize for the issue that you encountered while attempting to redeem a promotion on the website. Please email details to basspro@custhelp.com ...

2.7
#1055113
I had done my research and decided which new fishing rod and reel that I was going to purchase. Four clerks were in the fishing dept. chatting among them selves, it was Memorial Day and the store was not crowded and the one guy who decided to assist seemed annoyed that...
Read more
BassProShopsCares
B***ProShopsCares
Bass Pro Shops Verified Representative

Terry, I'm so sorry you had such a poor experience in our Tallahassee store! We'd like very much the opportunity to address this situation further. Please send us your name, p...

#1053755
I went to bass pro garland to buy a new boat. The staff at this store will say anything they think you want to here. They have no follow through and did not deliver on a single thing they said they would. Not one. The worst part is that not one person their cares. They...
Read more
BassProShopsCares
B***ProShopsCares
Bass Pro Shops Verified Representative

Anonymous, I'm so sorry you had a poor experience with the Tracker Showroom in one of our retail Bass Pro Shops. We strive to provide the best experience in every way, includi...

1.8
#1051971
for the second time i have had an issue at the knife counter. the first time was just poor service from the staff as we waited over a half hour at the counter and the staff just plain out ignored us. this time i wanted to purchase a schrade knife at the counter. the...
Read more
BassProShopsCares
B***ProShopsCares
Bass Pro Shops Verified Representative

oldmanmires, I'm sorry to hear of your trouble in our store! We'd love the opportunity to address this issue further. So that we can do so, we ask that you send us your name a...

2.7
I liked
  • Selections of product
I didn't like
  • Service
  • Lack of inventory
#1049548