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3.1 Based on 137 reviews
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  • Customers like
    • Good in store help 3
    • Product 2
    • Variety of outdoor items 2
  • Customers don't like
    • Lack of customer service 9
    • Customer service 4
    • Unavailable sale items 3

Hello I wanted to exchange 2 rod holder I had purchased at bass pro for 106 dollars .They were still in package with price tags in perfect condition. The lady at return counter told me all I could get was 13 dollars with out receipt .So I went and found the receipt returned to the store to same lady and got the runaround and was told I would have to bring them back the next day and they would be happy to return them which would be fine if I... Read more

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I was in your store in Macon, Georgia at 11:06 and rang up by a girl named LaToya. She did not speak the whole time she was ringing me up and after she took my money she just turned her back to me. I said excuse me, can you say thank you. She did not say thank you after going through this three time. I find this totally unexceptable, especially as I shop there so much. Can you not teach your cashiers to have some type of personality and to say... Read more

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I recently received a couple of gift cards to Bass Pro via a web promotion. I decided I would check out the site to use them. After perusing for a while I noticed a trend of prices from 20-70% higher than the vast majority of internet retailers. I figured at that point "whatever it's free money, I'm sure I can find something." After browsing a bit I found an item I was interested in and proceeded to check out. That's when the real surprise came!... Read more

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My experience with the sales force at Bass Pro Shops in Bossier City was nothing but outstanding. Everyone went out of their way to make my shopping experience fun and exciting. My hat is off to Gary, Greg, Ryan and Ryan!! They assisted me in loading of my canoe and offered suggestions on how to best tie down the canoe on the roof of our Tahoe. We made the trip back to West Monroe without a problem. The prices were reasonable and the quality of... Read more

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I always enjoy shopping at BassPro. The selection is great and the people are great. The prices are good As far as I'm concerned they do a great job of hiring. I don't visit very often because they are too far away from me. I just bought a hand gun. The necessary paper work was done on a computer which gave me the ability to revue and correct my answers. I love the atmosphere in the store. On a cold winter day it feels like you are in a park in... Read more

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We enjoyed our visit and the Crappie fishing prows. It was very informative and well worth our trip to the store. Bass Pro is a nice store and. I enjoyed shopping there. The pros should us how to cast and where to set our corks. What type of hooks to use and the type of baits. My husband and I got a lot out of the course. It was also nice to get a gift of the blue water bottle. Thank you for offering it. We hope to be able to go to more of this... Read more

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I guess I see Im not the only one. Ordered pouch January 10th they claim I ordered it on the 19th. Still haven't received or heard from them. Never again bass Read more

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i ordered a seat post from them on jan 12 2017 and called today 1/18/2017 to check on order wondering why is taking so long and i was told that it will be here on Monday the 23rd thats 11 days from the main office to jackson tn.that sucks because they want you to pay for shipping but they want to send the order how they want to ship ups or fed ex NOT THE POST OFFICE WHICH TAKES FOREVER if i woulde have know this was going to take this long i... Read more

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Thank you Mr. Kenneth Waldrop in the Archery Dept for restringing and equipping my first ever compound bow!!!!! Kenneth was very knowledgabIe and helped to guide me in the right direction on setting up my bow. I was scared to death and he made my first experience totally awesome. Shot only 9 arrows and the last three dead center. Don't think any one else could have made it a more POSITIVE experience!! Thank you again and I'll for sure see you... Read more

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*** *** i spent 92$ order online my card got charged 125$ to find out after it was 92$ usd which it didnt say beside the total I thought i was getting a good price but it was really a *** rip off they wouldn't do anything just sucks to be u for not seeing the fine print last time i do any business with bass pro Read more

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