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Bass Pro Shops

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37 complaints

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Bass Pro Shops is an American company. The company was founded in 1971 by Johnny Morris when he was very young. The company specializes in providing of a wide range of different sporting goods, products for hunting and fishing. Bass Pro Shops is well known for a huge selection of products. Bass Pro Shops sponsors Bass Pro Shops MBNA 500 during the regular National Association for Stock Car Auto Racing season.

Bass Pro Shops is considered to be one of the leading companies in the industry. The company operates a lot of stores all over the United States and Canada.
Please try to contact Bass Pro Shops Customer Service directly prior to posting any complaints on this site.

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Bass Pro Shops Complaints & Reviews

Bass Pro Shops Reviews

Anonymous
Bass Pro Shops - Advertising items you cant buy
5.0 2500 East Kearney SpringfieldMissouri 65898 1-800-920-4400 http://www.basspro.com/webapp/wcs/stores/servlet/CFPageC?langId=-1&storeId=10151&catalogId=10001&app

Went to bass pro to buy a gun they advertised in a ad that was sent to my house in riverside ca. The gun was a bushmaster 5.56 they advertised for 799.00 they told me the gun was n...

#310966
Apr 09, 2012
109

Amber pr...
Bass Pro Shops - Unsafe parking lot at bass pro in manteca
5.0 2500 East Kearney SpringfieldMissouri 65898 1-800-920-4400 http://www.basspro.com/webapp/wcs/stores/servlet/CFPageC?langId=-1&storeId=10151&catalogId=10001&app

While we parked in the parking lot outside of bass pro for 45 min,three spaces down from a sign that state "24 hr security surveilence" someone tried to steal our car by jamming so...

#309123
Mar 31, 2012
110

Anonymous
Bass Pro Shops -katy,texas
5.0 2500 East Kearney SpringfieldMissouri 65898 1-800-920-4400 http://www.basspro.com/webapp/wcs/stores/servlet/CFPageC?langId=-1&storeId=10151&catalogId=10001&app

They treat their employees like crap.The hunting department manager does not know what he is doing and should not be managing a department if he doesn,t know how to run that parti...

#307527
Mar 25, 2012
191

Jim2323
Bass Pro Shops - Could not find anyone to wait on me
5.0 2500 East Kearney SpringfieldMissouri 65898 1-800-920-4400 http://www.basspro.com/webapp/wcs/stores/servlet/CFPageC?langId=-1&storeId=10151&catalogId=10001&app

I had been to Bass pro Shops twice the week before to buy a Firearm...a $ 1,000 rifle...both times I stood in line for 20-30 minutes ( had to take a number ) while 2 crusty old men...

#304468
Mar 13, 2012
197

Anonymous
Bass Pro Shops - No help at all
5.0 2500 East Kearney SpringfieldMissouri 65898 1-800-920-4400 http://www.basspro.com/webapp/wcs/stores/servlet/CFPageC?langId=-1&storeId=10151&catalogId=10001&app

3 time my husband has gone to bass pro in savannah,ga to purchace a gun we have waited 30 min then 45 mins can not get anyone to help .will not be shopping at this store any more ....

#302170
Mar 04, 2012
144

Dtapia
Bass Pro Shops - Transfer Gun took WAY TOO LONG!!
5.0 2500 East Kearney SpringfieldMissouri 65898 1-800-920-4400 http://www.basspro.com/webapp/wcs/stores/servlet/CFPageC?langId=-1&storeId=10151&catalogId=10001&app

This was a letter I wrote to Bass Pro Shop..Lets see If I get a response.I decided to send an email before I post to this site: http://bass-pro-shops.pissedconsumer.com...

#299846
Feb 24, 2012
194

Anonymous
Bass Pro Shops - Customer Beware at Bass Pro - Bluegreen Properties
5.0 2500 East Kearney SpringfieldMissouri 65898 1-800-920-4400 http://www.basspro.com/webapp/wcs/stores/servlet/CFPageC?langId=-1&storeId=10151&catalogId=10001&app

I used to be one of those people that sold time share presentations at Bass Pro. We lured peope in by telling them to register for a free boat. Don't put how much money you m...

#286665
Jan 05, 2012
443

Anonymous
Bass Pro Shops - Bass Pro treated me like a criminal
5.0 2500 East Kearney SpringfieldMissouri 65898 1-800-920-4400 http://www.basspro.com/webapp/wcs/stores/servlet/CFPageC?langId=-1&storeId=10151&catalogId=10001&app

I am a clean cut, well dressed, well spoken, sunday school teacher and was followed around Bass Pro in Sevierville, TN by security with 2 way radios until the point I felt so uncom...

#286209
Jan 03, 2012
329

Jks0803
Bass Pro Shops Online Poor Return and Customer Service Methods
5.0 2500 East Kearney SpringfieldMissouri 65898 1-800-920-4400 http://www.basspro.com/webapp/wcs/stores/servlet/CFPageC?langId=-1&storeId=10151&catalogId=10001&app

I refuse to buy off of the website from now on because of the hassle of the exchanges, which are described as "No Hassle". I paid for an Jacket in size XLT at 89.99 (same size as ...

#284283
Dec 27, 2011
303

C1crazyc...
Bass Pro Shops - Free Pic with Santa is BS!
5.0 2500 East Kearney SpringfieldMissouri 65898 1-800-920-4400 http://www.basspro.com/webapp/wcs/stores/servlet/CFPageC?langId=-1&storeId=10151&catalogId=10001&app

Went to the Independece, Missouri Bass Pro today to pick up some stuff as i was in the city anyway. They had an ad for kids to see Santa and get a free picture. Went and got in lin...

#283248
Dec 21, 2011
356

Anonymous
Bass Pro Shops - BOY COTT BASS PRO SHOP ** BAD CUSTOMER SERVICE **
5.0 2500 East Kearney SpringfieldMissouri 65898 1-800-920-4400 http://www.basspro.com/webapp/wcs/stores/servlet/CFPageC?langId=-1&storeId=10151&catalogId=10001&app

Boy cott bass pro shop they have no customer service in there store specially in there gun dept they act like there doing me a favor theres millions of other gun stores around you...

#277313
Nov 26, 2011
422

Robert8655
Bass Pro Shops - Say no to Bass Pro
5.0 2500 East Kearney SpringfieldMissouri 65898 1-800-920-4400 http://www.basspro.com/webapp/wcs/stores/servlet/CFPageC?langId=-1&storeId=10151&catalogId=10001&app

I ordered a Cuddeback Capture Game Camera today online. The order went through and I received a confirmation number. I received an e-mail later in the day stating the order had b...

#277237
Nov 25, 2011
298

Anonymous
Bass Pro Shops - Bass Pro Shop - Bait and Switch
5.0 2500 East Kearney SpringfieldMissouri 65898 1-800-920-4400 http://www.basspro.com/webapp/wcs/stores/servlet/CFPageC?langId=-1&storeId=10151&catalogId=10001&app

We went to Bass Pro Sop for the Merrill Shoes in the Ad on Thanksgiving. They told us that the ad was a mistake and if we wanted the shoes described in the ad they would cost us $...

#277038
Nov 24, 2011
288

Capt
Bass Pro Shops - Tried to buy a firearm in GURNEE ILLINOIS
5.0 2500 East Kearney SpringfieldMissouri 65898 1-800-920-4400 http://www.basspro.com/webapp/wcs/stores/servlet/CFPageC?langId=-1&storeId=10151&catalogId=10001&app

I went into the gurnee store yesterday afternoon with my kids. I had driven 30 miles to buy a 12 gauge pump shot gun for my 15 year old son. i stood at the counter for a extended...

#276202
Nov 20, 2011
437

Anonymous
Bass Pro Shops - After paying at the register, employee approached and wanted to look in bag on way out
5.0 2500 East Kearney SpringfieldMissouri 65898 1-800-920-4400 http://www.basspro.com/webapp/wcs/stores/servlet/CFPageC?langId=-1&storeId=10151&catalogId=10001&app

On Saturday 10-09-11, I went into the Garland store, the salesman at the fish electronics was very helpful in explaining the differences in the fishfinder i was interested in. He c...

#267381
Oct 11, 2011
447

Shan shan
Bass Pro Shops - Management did not know how to read date codes
5.0 2500 East Kearney SpringfieldMissouri 65898 1-800-920-4400 http://www.basspro.com/webapp/wcs/stores/servlet/CFPageC?langId=-1&storeId=10151&catalogId=10001&app

I bought fish batter last year in sept at bass pro in myrtle beach there was bugs in it in may the next year. I asked a employee if she could read the date on a new can, not ownly...

#266081
Oct 04, 2011
405

Anonymous
Bass Pro Shops - Bass Pro - 1 Clown Short of a Circus
5.0 2500 East Kearney SpringfieldMissouri 65898 1-800-920-4400 http://www.basspro.com/webapp/wcs/stores/servlet/CFPageC?langId=-1&storeId=10151&catalogId=10001&app

I just wanted to mention how disgusting my experience was trying to find store management at Bass Pro in Vaughan. Not sure what happened to the customer service at Bass Pro in the ...

#250466
Jul 21, 2011
537

GTMLR
Bass Pro Shops - Bass Pro Service Is Non Existent
5.0 2500 East Kearney SpringfieldMissouri 65898 1-800-920-4400 http://www.basspro.com/webapp/wcs/stores/servlet/CFPageC?langId=-1&storeId=10151&catalogId=10001&app

I purchased an Arctic Cat ATV from BPS in Charlotte NC last year. The rear axle needs repair so the machine was left there to fix the problem as directed by Bass Pro. It has been 4...

#250140
Jul 20, 2011
358

Anonymous
Bass Pro Shops - Lost a customer for $6
5.0 2500 East Kearney SpringfieldMissouri 65898 1-800-920-4400 http://www.basspro.com/webapp/wcs/stores/servlet/CFPageC?langId=-1&storeId=10151&catalogId=10001&app

I returned/exchanged an item that I purchased 45 days ago from the Bass Pro store in Fort Lauderdale. They gave me a an exchange on the same item in a different size. It was chea...

#237960
May 16, 2011
813

TrashPro...
Bass Pro Shops - Trash Pro Shops
5.0 2500 East Kearney SpringfieldMissouri 65898 1-800-920-4400 http://www.basspro.com/webapp/wcs/stores/servlet/CFPageC?langId=-1&storeId=10151&catalogId=10001&app

I have given my last dime to Bass Pro aka Trash Pro Shops..I made the mistake of giving them a lot of my money in the past but will never buy from them again..I will retire from fi...

#230964
Apr 06, 2011
453

Flyfishi...
Bass Pro Shops - Customer Service Sucks
5.0 2500 East Kearney SpringfieldMissouri 65898 1-800-920-4400 http://www.basspro.com/webapp/wcs/stores/servlet/CFPageC?langId=-1&storeId=10151&catalogId=10001&app

Here lately BPS Employee's Customer Service has gone down hill!! They need to get a grip on those certain employee's (Yes, Top Dog Manager their does no who they are). Either pull ...

#229973
Mar 31, 2011
937

Anonymous
Bass Pro Shops - Never buy a gun from Bass Pro!
5.0 2500 East Kearney SpringfieldMissouri 65898 1-800-920-4400 http://www.basspro.com/webapp/wcs/stores/servlet/CFPageC?langId=-1&storeId=10151&catalogId=10001&app

I recently purchased a Beretta PX4 from the Bass Pro in Oklahoma City. I took the gun to the range two days later to fire it. The pistol stove-topped every other shot and even tr...

#222171
Feb 17, 2011
1004

Anonymous
Bass Pro Shops - Very poor customer service
5.0 2500 East Kearney SpringfieldMissouri 65898 1-800-920-4400 http://www.basspro.com/webapp/wcs/stores/servlet/CFPageC?langId=-1&storeId=10151&catalogId=10001&app

If what you want is on their shelf you may buy it, if it's not on their shelf they couldn't care less if you get it or not. Bass Pro shop has excellent products, it's a...

#215175
Jan 07, 2011
670

Anonymous
Bass Pro Shops - Delivery not made when promised
5.0 2500 East Kearney SpringfieldMissouri 65898 1-800-920-4400 http://www.basspro.com/webapp/wcs/stores/servlet/CFPageC?langId=-1&storeId=10151&catalogId=10001&app

Ordered a pair of "Roper Boots" on 12/03/2010, that weren't in stock at the store. Was told by customer service that they would be in by 12/16/2010 (Out of town during holiday)...

#214412
Jan 03, 2011
392

Acbayl
Bass Pro Shops - BassProShop worst customer service department
5.0 2500 East Kearney SpringfieldMissouri 65898 1-800-920-4400 http://www.basspro.com/webapp/wcs/stores/servlet/CFPageC?langId=-1&storeId=10151&catalogId=10001&app

TOLD me the scope would be mounted on the gun and when I received the gun it was not mounted. Contacted them before I purchased the gun, they sent me an email stating that the sco...

#209733
Dec 02, 2010
727

Anonymous
Bass Pro Shops - What happened to Bass Pro customer service
5.0 2500 East Kearney SpringfieldMissouri 65898 1-800-920-4400 http://www.basspro.com/webapp/wcs/stores/servlet/CFPageC?langId=-1&storeId=10151&catalogId=10001&app

I received a rod holder from my son for my birthday. He ordered it through the catalog using a credit card. It arrived with a broken foot, a missing part, and wood parts with diffe...

#203829
Oct 22, 2010
597

Anonymous
Bass Pro Shops - Nothing to buy at Bass Pro
5.0 2500 East Kearney SpringfieldMissouri 65898 1-800-920-4400 http://www.basspro.com/webapp/wcs/stores/servlet/CFPageC?langId=-1&storeId=10151&catalogId=10001&app

Bass Pro advertises $19.95 world wide sportsman nylon rip off pants...sale.I am *** enough to go there because I always find pants that will only fit a small pachyderm .I am a 32 ...

#202243
Oct 12, 2010
95

Daccari
Bass Pro Shops - Bass Pro ripped me off on Blue Green vacation.
5.0 2500 East Kearney SpringfieldMissouri 65898 1-800-920-4400 http://www.basspro.com/webapp/wcs/stores/servlet/CFPageC?langId=-1&storeId=10151&catalogId=10001&app

Bass Pro called and said we had won the Orlando vacation we had signed up for. Great! I understood how this worked. So I thought. They led me to believe we would ...

#194783
Aug 20, 2010
924

Anonymous
Bass Pro Shops - Suntracker Attempt To Sell Damaged Boat with Old Motor as "New"
5.0 2500 East Kearney SpringfieldMissouri 65898 1-800-920-4400 http://www.basspro.com/webapp/wcs/stores/servlet/CFPageC?langId=-1&storeId=10151&catalogId=10001&app

A week prior to our "new" 2010 boat being delivered, we went to Bass Pro in Hampton, Va to purchase accessories. We saw behind a wooden fence in a side parking lot, a damaged boat...

#187650
Jun 29, 2010
857

Anonymous
Bass Pro Shops - We could get half off of ANY thing at Bass Pro
5.0 2500 East Kearney SpringfieldMissouri 65898 1-800-920-4400 http://www.basspro.com/webapp/wcs/stores/servlet/CFPageC?langId=-1&storeId=10151&catalogId=10001&app

I encouraged my skepical spouce to pruchase Bluegreen so he could take advantage of the salesman's promise to be a "part of the Bass Pro family".Salesman Mike, told...

#182633
May 19, 2010
357
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