• Product2 votes
  • Variety of outdoor items1 votes
  • Good In store help1 votes
  • Lack of customer service4 votes
  • Unavailable sale items3 votes
  • Price difference2 votes
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  • 2 days ago
  • Online Shopping
  • Online Order
  • 5

I order winter clothes. They were advertised as in stock. When I placed ordered it confirmed in stock...they held the order for days before the supposedly shipped them. I contacted them to see when they would be shipping. Got no,real answer from customer service. I asked them to ship or let me know why not shipping. Then i I got email from them it shipped. It did not really ship till... Read more

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Over price!! They have a mixed match pricing and would not honor the MSRP on their price tag. The person that I talked to was rude. Add comment

Bought a camo ccw purse four months ago and the handle already broke. So dissapointed and they won't exchange or return because I have no receipt and don't know exact day purchased Add comment

  • Feb 07
  • Products
  • Schaumburg, Illinois
  • Return Policy
  • 17

I purchased a turkey strut and upon arrival, noted that the predrilled holes in the side plate did not align with the pre-threaded holes. Additionally about 4 other defects. I contacted Customer Service and asked for a replacement plate(after all, RedHead is also the manufacturer) Shortly thereafter, I received a "robo email" telling me the part was not available but I could return the item at... Read more

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  • Jan 28
  • Appliances and Electronics
  • Oviedo, Florida
  • Masterbuilt Electric Smoker
  • 1
  • 1
  • 34

1 STAR * I have shopped bass pro for years however when they do not honor there own adds, its time to stop. This was not a limited quantity item which is often 1-2 items anyway, not worth the effort (typical bait and switch), but this was a special buy on a masterbuilt electric smoker (no quantity comments at all) in there flyer (current through 02/03/15) which is still active on there site.... Read more

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  • Jan 12
  • Travel
  • Denham Springs, Louisiana
  • Vacation Package
  • 51

Purchased one of the "Resort Vacation" packages in Bass Pro Shop back in Dec. 2014. Tried to book, and asked for the names of some of the "top hotels" that we would be able to stay with. Checked them out online. The reviews ran the gamut from "unclean", being nicely put, to "roach infested, filthy places to stay". "unsafe".....electrical problems, theft problems, you name it! I did call and... Read more

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  • Jan 08
  • Shopping
  • Grand Rapids, Michigan
  • Jigs
  • 41

Ordered some jigs for a fishing trip one month ahead of my vacation, was told 7 to 10 days. After 10 days followed up to locate my order, they informed me that it was on back order and would be another 2 weeks before they got them then they would ship them out. This is the second time I ordered from bass pro and had a bad service both times. My last purchase from this company. I have had much... Read more

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  • Dec 18, 2014
  • Footwear and Clothing
  • Shoes
  • 69

Beware of false advertisement. Advertises a clearance price of $34.99 for a shoe that sells for $54.99. Put in the size and color selection and went to check out. Price is $54.99, called customer service, what a joke, I am told that the clearance price is only for a ridiculous shoe size, men's 7 and 14, in camo. Nowhere does the clearance ad on a mobile device state "starts at" as the... Read more

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Wow, talk about bait & switch! Using Mobile app went to order shoes on clearance. Came up at full price, called nonexistent customer service, was told shoes STARTED at clearance price, price is only for a size 7 or 14 mens in camo. Nowhere in their ads does it say this. Basically attitude at customer service is "oh well" Don't like doing business with shady people. Bye bye Bass Pro Shops Add comment

  • Dec 15, 2014
  • Footwear and Clothing
  • Columbia, Missouri
  • Shoes
  • 27

Tried to order a shoe online that they did not have in store. Did not place order but now I can't get rid of their @#$%^&* ads on Internet Explorer. First I went to the store to buy the shoes, but, "Sorry, that sale doesn't start till tomorrow." Went back the next day , but the only sizes they had would fit elves. None of the sizes in stock would fit normal people. Went on line to order... Read more

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