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  • Customers like
    • Good in store help 3
    • Product 2
    • Variety of outdoor items 2
  • Customers don't like
    • Lack of customer service 8
    • Customer service 4
    • Unavailable sale items 3

Visited Bass Pro in Kodak TN and Krisann Campbell helped. She did a wonderful job in assisting me and helping me find my products. Great associate, she gave me so much help! Add comment

I drove 20 miles to pick up 1/4 oz pony head spinners at the Melbourne florida store. To my dismay they didnt have any and didn't intend on getting any, even though they offer them on there website. I couldnt be leave it. So I drove a few miles north to Dicks Sportibg Goods and found all sorts of them in various weights. Read more

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Item unavailable in three closest states. No email on when it ships to store. No idea when they will get more stock in. It's a kayak. Should be ready to sell by now. Read more

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Went to the East Peoria shop to buy my own fishinh gear, so i wouldn't have to borrow my boyfriends. Brogan was very informative, patient, and eager to help. He took me around and explained my options and when and where to use my new gear. He listened to what i was trying to do and stayed focused. He didn't pressure me to buy out of my scope. Add comment

I have never been disappointed in the "customer service" whether it be sales or checkout employees in the Tallahassee store ..... I realize I "may" be paying slightly more for items because there are many sales persons to help me there but it is truly worth it ...... I am tired of stores that it would take the aid of "search dogs and aerial surveillance" to find a sales person ! ...... Today it was "Audrey" in the men's department that gave me excellent help but all have done so since the store opened ..... "Keep it up "Bass Pro", you know how... Read more

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I went to a Bass site and asked the online person about the surveys. She told me that they are a chosen few who get to be picked to actually get to fulfill that survey.??? Is this true??? well if it is your a pretty sad Outfit. Hope things get straightened out. Never had an issue at the actual stores. Plenty of workers to try to get you to buy things that don't want, but that's business. wish some company's would start treating the customers a little more like "customers" and not just money in your pocket. Thanks for maybe... Read more

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I feel like bassproshop is close to home and its the best bassproshop in the u.s.a Add comment

Excellent customer service and more times than less the store has the products I'm looking for. Add comment

I recently went to the Bass Pro Shop in Sevierville Tn. looking for information on Lake Guntersville in Alabama. The first person I talked too in fishing didn't know too much about the lake but he did know someone at the store who fished it a lot and that is when he called on his radio for Phil. Phil was introduced to me and we had a wonderful chat about Guntersville and he was very knowledgeable about the lake and what kind of lures and line to use. Even thou he didn't work in the fishing department his knowledge of fishing was impressive and... Read more

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Visited the Orlando bass pro shops today to get information on top end rods and reels the guys behind the counter were very very knowledgeable about both products it was great to talk to sales people who really know what they're selling they saved me hours of research time basspro you better keep them on the payroll Mel from Ohio "go bucks" 3/29/16 Read more

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