• product2 votes
  • Instore help is usually good1 votes
  • Variety of outdoor items1 votes
  • Unavailable sale items2 votes
  • Lack of customer service2 votes
  • Customer service2 votes
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  • 10 hours ago
  • Construction
  • Oviedo, Florida
  • Masterbuilt Electric Smoker
  • 1

1 STAR * I have shopped bass pro for years however when they do not honor there own adds, its time to stop. This was not a limited quantity item which is often 1-2 items anyway, not worth the effort (typical bait and switch), but this was a special buy on a masterbuilt electric smoker (no quantity comments at all) in there flyer (current through 02/03/15) which is still active on there site.... Read more

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  • Jan 12
  • Travel
  • Denham Springs, Louisiana
  • Vacation Package
  • 29

Purchased one of the "Resort Vacation" packages in Bass Pro Shop back in Dec. 2014. Tried to book, and asked for the names of some of the "top hotels" that we would be able to stay with. Checked them out online. The reviews ran the gamut from "unclean", being nicely put, to "roach infested, filthy places to stay". "unsafe".....electrical problems, theft problems, you name it! I did call and... Read more

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  • Jan 08
  • Shopping
  • Grand Rapids, Michigan
  • Jigs
  • 23

Ordered some jigs for a fishing trip one month ahead of my vacation, was told 7 to 10 days. After 10 days followed up to locate my order, they informed me that it was on back order and would be another 2 weeks before they got them then they would ship them out. This is the second time I ordered from bass pro and had a bad service both times. My last purchase from this company. I have had much... Read more

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  • Dec 18, 2014
  • Footwear and Clothing
  • Shoes
  • 62

Beware of false advertisement. Advertises a clearance price of $34.99 for a shoe that sells for $54.99. Put in the size and color selection and went to check out. Price is $54.99, called customer service, what a joke, I am told that the clearance price is only for a ridiculous shoe size, men's 7 and 14, in camo. Nowhere does the clearance ad on a mobile device state "starts at" as the... Read more

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Wow, talk about bait & switch! Using Mobile app went to order shoes on clearance. Came up at full price, called nonexistent customer service, was told shoes STARTED at clearance price, price is only for a size 7 or 14 mens in camo. Nowhere in their ads does it say this. Basically attitude at customer service is "oh well" Don't like doing business with shady people. Bye bye Bass Pro Shops Add comment

  • Dec 15, 2014
  • Footwear and Clothing
  • Columbia, Missouri
  • Shoes
  • 24

Tried to order a shoe online that they did not have in store. Did not place order but now I can't get rid of their @#$%^&* ads on Internet Explorer. First I went to the store to buy the shoes, but, "Sorry, that sale doesn't start till tomorrow." Went back the next day , but the only sizes they had would fit elves. None of the sizes in stock would fit normal people. Went on line to order... Read more

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Dear #BassPro... You're dead to me. Ad arrives today, 12/9...sale ended 12/7. Your Hanover, VA store blithely blames the USPS and flatly refuses to honor a price. Not a hint of remorse. Poor planning on your part. Of course deliveries are behind. It's December. Not my problem and no great loss. Thankful for local merchants with better everyday prices anyway. Add comment

  • Dec 09, 2014
  • Products
  • Bossier City, Louisiana
  • Redhead Fleece
  • 50

Received the Christmas sale flyer and immediately tried to order the Redhead Fleece. The local store couldn't sell it to me because they didn't take credit cards over the phone. They said to order online or call the national phone. The sale price was not honored online so I called 1-800-basspro. They didn't want to honor the sale price because "it was a retail flyer". I had to insist that they... Read more

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  • Dec 04, 2014
  • Products
  • Commerce Township, Michigan
  • Remington Rifle
  • 44

First and foremost I really like bass pro and their products but today I get an email saying you can buy these Remington 22 long rifle,1400 round bucket for $69.99 I instantly and the web site shuts down will not let me order them why advertise them if you can't order them very disappointing get it together people it's not like I waited half a day to go on line I did it seconds after the email... Read more

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  • Dec 02, 2014
  • Sport
  • Montgomery County, Texas
  • Bass Buggy Boat
  • 29

I purchased a 2012 Bass Buggy Hull # BUJ03637F112 in August of 2011. The bench seat started coming apart at the seam. I contacted Doug L. Wisener on Monday July 12, 2012 within the first year about the problem. I sent supporting pictures by e-mail. Doug said he would take care of it. It took a long time for the part to come in. When it did I had to borrow a truck from somebody over 2 hours away... Read more

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