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  • Customers like
    • Product2
    • Good in store help2
    • Variety of outdoor items1
  • Customers don't like
    • Lack of customer service5
    • Unavailable sale items3
    • Service2
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  • Sep 27
  • Shopping
  • Columbia, Missouri
  • 26

Went into my local basspro in Columbia,MO with the intent of buying two new shotguns. The manager at the gun counter completely ignored me when I asked a question about the Beretta A400 which is a pricey gun that I intended buying for waterfowl hunting. I couldn't get the time of day for an answer to my question. I know it doesn't apply to all the staff, but the guys behind the gun counter were... Read more

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One of the largest sporting goods chains and they dont carry 22 shells. When asked why they dont stock them, I got a smart answer to ask cooperate. I left pissed, went down the street to walmart and bought 3 boxes. Screw Bass Pro. They suck. Add comment

  • Sep 06
  • Footwear and Clothing
  • Shasta Lake, California
  • Snake Boots
  • 56
Bass Pro Shops - Review about Snake Boots from Shasta Lake, California
1 of 2

My husband and I both purchased snake boots for hunting from bass pro shop online. With very minimal use, and no visible wear on the boys we have both had major failures. My soles decided to come unglued, literally, on both my boys during the same morning hunt. Then, less than 10 days later, my husband's boots blow out a seam on the top of the foot, when he puts them on for another morning hunt.... Read more

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  • Sep 03
  • Products
  • Fort Lauderdale, Florida
  • Atn Pvs14 Monocular
  • 42

I have a ccw and always carry. a while back I had built a new AR and was looking into some mounts and night vision. I stopped at the desk and told them what all was in my case and I had a permit. this *** lady there tried to put a steel cable through the lower trigger housing, across the side and between the lower and upper. the *** scratched a new Black Rain lower. I filed a small claims... Read more

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  • Sep 02
  • Shopping
  • Chicago, Illinois
  • Bass Pro Shops Hunting Department
  • 17

Stopped at the Portage, Indiana store on our way home from a trade show. From nearly non-existent signage to reach the store, to the very unfriendly-to-RVs drive and parking lot, to the "greeter" who could teach Jeff Dunham's Walter a thing or three about surliness, to the employee wandering aimlessly around the Hunting Department who found answering a simple question courteously to be simply... Read more

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Wanted shotgun shells that were on sale in which they ran out of.They wouldn't honor a rain check.Next time put "Limited Stock" and save everyone a drive. Add comment

  • Aug 25
  • Products
  • Belle River, Ontario
  • Warne Skeletonized Ar Scope Mount
  • 1
  • 1
  • 27

Went to BPS in Vaughn Mills mall yesterday to buy a Warne skeleton scope mount and was welcomed by a very unfriendly manager named Gordon at the gun counter. Walking though the store using the Lord's name in Vain. And he had the nerve to let like 10 of us standing at the counter waiting for help. While he basically picked his nose. So I called him on it and he just got his nose even more out of... Read more

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  • Aug 22
  • Boats and Bikes
  • Niles, Michigan
  • Trophy 1802 Walkaround Boat
  • 34

I took my boat to bass pro shop in Portage , IN to have work done, fish finder kept reading low voltage, carbon monoxide kept beeping, bilge pump wasn't working , so I have an estimated time of 1 and a half weeks to complete. They put a 1000 cranking amp battery in and kept my brand new 750 cranking amp battery, they changed the impellor on the motor put a fuel filter in and changed the oil, a... Read more

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  • Aug 21
  • Products
  • Tampa, Florida
  • 30-30 Rifle Ammunition
  • 22

Bass Pro Shop executives lack integrity and honesty. Their sales flyers should tell you what you will pay for an item and if it is truly on sale. I responded to an ad of 30 30 rifle shells on sale for $14 and change and none were to be found near that price that makes them liars just like used car salesman and other dirt bags in industrys. That try and deceive customers with low prices that are... Read more

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  • Aug 21
  • Products
  • Gurnee, Illinois
  • Gun
  • 27

Store Manager Gurnee Mills does not return phone calls. The Gun center has rude individuals working. Answering questions for a customer is a task?. Will not match pricing on guns which puts them $70 more expensive than specialty shops over the phone pricing. Gun locks on all handguns will not be removed. How do you get a sense for trigger pull before purchase? I have spent a lot of money at... Read more

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