• Product2 votes
  • Variety of outdoor items1 votes
  • Good in store help1 votes
  • Lack of customer service4 votes
  • Unavailable sale items3 votes
  • Price difference2 votes
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  • 13 hours ago
  • Shopping
  • Corona, California
  • 2

I go to the Bass Pro Shop in Rancho Cucumonga a lot to eat. Usually the service and food is great...my wife and I usually eat at the bar.....we sat at the bar at about 6:12 p.m...I went to the restroom while my wife sat at the bar...I got back from the restroom at 6:25..and no one had even asked my wife me what she wanted ...we sat for another 10 minutes before the bartender (Sam on her name... Read more

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  • Mar 18
  • Sport
  • Miami, Florida
  • Kayak
  • 24

I went to the dolphin mall to buy a kayak and I asked the sales Rep on the floor for the kayak I was interested in. He went to the back checked and even threw a picture of the kayak. Were paid for the kayak and said we would pick it up in two days. The sales Rep took a copy of the receipt and placed it on three kayak which was already sold. When I came back to pick up the kayak they had sold... Read more

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bought a few items and lost receipt. looked up their hassle free return policy online and when i tried to return at the store i was denied exchange or refund to a store credit! Add comment

  • Mar 09
  • Shopping
  • Store Atmosphere
  • 18

Whenever I go to the Bass Pro Shops store (Sevierville, TN) I take a flashlight because the lighting is so poor. I am an avid fisherman and often look for small items such as sinkers, hooks etc. I also like to look for outdoor and casual clothing at Bass Pro, but don't buy much because of the poor visibility--can't tell much about the quality of construction or the colors. Recommend Bass Pro... Read more

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Your prices are ridiculous, i just purchased a humminbird 999 brand new online from another place for 1279 no tax and free shipping you sell this exact same thing for 1499 and i ljve in macon ga where we have a bass pro shop Add comment

  • Feb 26
  • Online Shopping
  • Online Order
  • 24

I order winter clothes. They were advertised as in stock. When I placed ordered it confirmed in stock...they held the order for days before the supposedly shipped them. I contacted them to see when they would be shipping. Got no,real answer from customer service. I asked them to ship or let me know why not shipping. Then i I got email from them it shipped. It did not really ship till... Read more

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Over price!! They have a mixed match pricing and would not honor the MSRP on their price tag. The person that I talked to was rude. Add comment

Bought a camo ccw purse four months ago and the handle already broke. So dissapointed and they won't exchange or return because I have no receipt and don't know exact day purchased Add comment

  • Feb 07
  • Products
  • Schaumburg, Illinois
  • Return Policy
  • 32

I purchased a turkey strut and upon arrival, noted that the predrilled holes in the side plate did not align with the pre-threaded holes. Additionally about 4 other defects. I contacted Customer Service and asked for a replacement plate(after all, RedHead is also the manufacturer) Shortly thereafter, I received a "robo email" telling me the part was not available but I could return the item at... Read more

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  • Jan 28
  • Appliances and Electronics
  • Oviedo, Florida
  • Masterbuilt Electric Smoker
  • 1
  • 1
  • 49

1 STAR * I have shopped bass pro for years however when they do not honor there own adds, its time to stop. This was not a limited quantity item which is often 1-2 items anyway, not worth the effort (typical bait and switch), but this was a special buy on a masterbuilt electric smoker (no quantity comments at all) in there flyer (current through 02/03/15) which is still active on there site.... Read more

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