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2.9 Based on 87 reviews
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  • Customers like
    • Good in store help 3
    • Product 2
    • Variety of outdoor items 2
  • Customers don't like
    • Lack of customer service 8
    • Customer service 4
    • Unavailable sale items 3
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Appeared to have good range finders in the case but after waiting for 30 minutes and attempting to see if anybody was around I left and went somewhere else to buy my new range finder. Read more

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Really poor experience with this company. Ordered over $1,200 worth of items by phone. No items after a week, went on live chat and was told the order was cancelled due to credit card "issue". No such thing, card is fine, but no contact from Basspro to let me know! Wrote complaining, they wrote back saying they had called and emailed, which is untrue. Asked for a copy of this email, nothing forthcoming. Have written twice more asking to whom I... Read more

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My husband and I both have Bass Pro Credit Cards and we have purchased from them a lot. The last bill I received I paid it off and the next month I received a bill for $1.50. Why was that not included on the account balance? Never had this happen before and it this continues I will be canceling my credit card. My husband received his statement paid it off and the next month he received a bill for $1.50. Why was that not included on the... Read more

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This review is about a couple of employees at the San Antonio store. My wife and i bought a kayak and swung around back to pick it up. We've never owned a kayak or secured one to a vehicle. Long story we struggled for an hour. At one point, one of the employees who placed it on top of our van said to his co worker " yo, are you watching this right now?". I'm well aware they aren't allowed to help secure things but they could have offered advice... Read more

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I ordered some clothing for a trip, paid extra for delivery and received a conformation. The order did not arrive and when I called they said they cancelled it two days after the confirmation a day before delivery due to a credit card issue. No message on my telephone, no email. I am now without the needed clothing. I suggest no one ever use this business again as I will not. There are plenty of other places to buy better clothing and equipment... Read more

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Very disapointed in the anchorage store. Been in numerous times for an item. In the past I drove in from out of town. This time I called and spoke with the counter in the fishing reel department. They told me they had plenty of reels that there's no concern. I came in to finally get the item I've been trying to get for the past 4 months. Well they did not have one. And with that the deptarment was in a mess. With reels half empty and very... Read more

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I'm very disappointed how you get treated by the tracker finance (Randy). I go to buy a new boat and dealing with the place they send your financial information is a nightmare. They discriminate against the self employed. You're better off buying a boat from a local dealership than Bass Pro.

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Once again i got a new boat not even a year again and the weld broke twice and they sent it back to the factory. Took a month to get there and now they talking another month or two tell its done. I think thats bad service should never take 3 months to fix a new boat. Plus i have to pay 3 months of payment without a boat

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This stuff is rediculous.......spooled two reels with this stuff and it cut my casting distance in half. When a sales person recommends a fishing line.....a braid......and it slows the spool release to decrease casting distance that much! Absolutely ***! Unhappy fisherman! I will not EVER buy this product again! Will stick with power pro or similar braid that allows small diameter and high speed spool release that delivers baits more than twenty... Read more

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It has gotten so bad shopping at Bass Pro. You are constantly hit up to apply for a credit card. If I want a credit card I'll go to a Bank. Now they want you to comment on their store with a survey and offer a chance to win $500.00 gift card but you have to give an email address. I was on their list for a while and I would get 1 or more emails a day about sales. I changed my email to get rid of it and now they badger you on every purchase and... Read more

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