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Bass Pro Shops

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31 complaints

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Bass Pro Shops is an American company. The company was founded in 1971 by Johnny Morris when he was very young. The company specializes in providing of a wide range of different sporting goods, products for hunting and fishing. Bass Pro Shops is well known for a huge selection of products. Bass Pro Shops sponsors Bass Pro Shops MBNA 500 during the regular National Association for Stock Car Auto Racing season.

Bass Pro Shops is considered to be one of the leading companies in the industry. The company operates a lot of stores all over the United States and Canada. Please try to contact Bass Pro Shops Customer Service directly prior to posting any complaints on this site.

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Bass Pro Shops Complaints & Reviews

Bass Pro Shops Reviews

Anonymous
Bass Pro Shops - Customer Beware at Bass Pro - Bluegreen Properties

I used to be one of those people that sold time share presentations at Bass Pro. We lured peope in by telling them to register for a free boat. Don't put how much money you m...

#286665
Jan 05, 2012
96

Anonymous
Bass Pro Shops - Bass Pro treated me like a criminal

I am a clean cut, well dressed, well spoken, sunday school teacher and was followed around Bass Pro in Sevierville, TN by security with 2 way radios until the point I felt so uncom...

#286209
Jan 03, 2012
96

Jks0803
Bass Pro Shops Online Poor Return and Customer Service Methods

I refuse to buy off of the website from now on because of the hassle of the exchanges, which are described as "No Hassle". I paid for an Jacket in size XLT at 89.99 (same size as ...

#284283
Dec 27, 2011
107

C1crazyc...
Bass Pro Shops - Free Pic with Santa is BS!

Went to the Independece, Missouri Bass Pro today to pick up some stuff as i was in the city anyway. They had an ad for kids to see Santa and get a free picture. Went and got in lin...

#283248
Dec 21, 2011
143

Anonymous
Bass Pro Shops - BOY COTT BASS PRO SHOP ** BAD CUSTOMER SERVICE **

Boy cott bass pro shop they have no customer service in there store specially in there gun dept they act like there doing me a favor theres millions of other gun stores around you...

#277313
Nov 26, 2011
143

Robert8655
Bass Pro Shops - Say no to Bass Pro

I ordered a Cuddeback Capture Game Camera today online. The order went through and I received a confirmation number. I received an e-mail later in the day stating the order had b...

#277237
Nov 25, 2011
122

Anonymous
Bass Pro Shops - Bass Pro Shop - Bait and Switch

We went to Bass Pro Sop for the Merrill Shoes in the Ad on Thanksgiving. They told us that the ad was a mistake and if we wanted the shoes described in the ad they would cost us $...

#277038
Nov 24, 2011
132

Capt
Bass Pro Shops - Tried to buy a firearm in GURNEE ILLINOIS

I went into the gurnee store yesterday afternoon with my kids. I had driven 30 miles to buy a 12 gauge pump shot gun for my 15 year old son. i stood at the counter for a extended...

#276202
Nov 20, 2011
212

Anonymous
Bass Pro Shops - After paying at the register, employee approached and wanted to look in bag on way out

On Saturday 10-09-11, I went into the Garland store, the salesman at the fish electronics was very helpful in explaining the differences in the fishfinder i was interested in. He c...

#267381
Oct 11, 2011
247

Shan shan
Bass Pro Shops - Management did not know how to read date codes

I bought fish batter last year in sept at bass pro in myrtle beach there was bugs in it in may the next year. I asked a employee if she could read the date on a new can, not ownly...

#266081
Oct 04, 2011
253

Anonymous
Bass Pro Shops - Bass Pro - 1 Clown Short of a Circus

I just wanted to mention how disgusting my experience was trying to find store management at Bass Pro in Vaughan. Not sure what happened to the customer service at Bass Pro in the ...

#250466
Jul 21, 2011
347

GTMLR
Bass Pro Shops - Bass Pro Service Is Non Existent

I purchased an Arctic Cat ATV from BPS in Charlotte NC last year. The rear axle needs repair so the machine was left there to fix the problem as directed by Bass Pro. It has been 4...

#250140
Jul 20, 2011
200

Anonymous
Bass Pro Shops - Lost a customer for $6

I returned/exchanged an item that I purchased 45 days ago from the Bass Pro store in Fort Lauderdale. They gave me a an exchange on the same item in a different size. It was chea...

#237960
May 16, 2011
577

TrashPro...
Bass Pro Shops - Trash Pro Shops

I have given my last dime to Bass Pro aka Trash Pro Shops..I made the mistake of giving them a lot of my money in the past but will never buy from them again..I will retire from fi...

#230964
Apr 06, 2011
316

Flyfishi...
Bass Pro Shops - Customer Service Sucks

Here lately BPS Employee's Customer Service has gone down hill!! They need to get a grip on those certain employee's (Yes, Top Dog Manager their does no who they are). Either pull ...

#229973
Mar 31, 2011
678

Anonymous
Bass Pro Shops - Never buy a gun from Bass Pro!

I recently purchased a Beretta PX4 from the Bass Pro in Oklahoma City. I took the gun to the range two days later to fire it. The pistol stove-topped every other shot and even tr...

#222171
Feb 17, 2011
616

Anonymous
Bass Pro Shops - Very poor customer service

If what you want is on their shelf you may buy it, if it's not on their shelf they couldn't care less if you get it or not. Bass Pro shop has excellent products, it's a...

#215175
Jan 07, 2011
498

Anonymous
Bass Pro Shops - Delivery not made when promised

Ordered a pair of "Roper Boots" on 12/03/2010, that weren't in stock at the store. Was told by customer service that they would be in by 12/16/2010 (Out of town during holiday)...

#214412
Jan 03, 2011
260

Acbayl
Bass Pro Shops - BassProShop worst customer service department

TOLD me the scope would be mounted on the gun and when I received the gun it was not mounted. Contacted them before I purchased the gun, they sent me an email stating that the sco...

#209733
Dec 02, 2010
557

Anonymous
Bass Pro Shops - What happened to Bass Pro customer service

I received a rod holder from my son for my birthday. He ordered it through the catalog using a credit card. It arrived with a broken foot, a missing part, and wood parts with diffe...

#203829
Oct 22, 2010
454

Anonymous
Bass Pro Shops - Nothing to buy at Bass Pro

Bass Pro advertises $19.95 world wide sportsman nylon rip off pants...sale.I am *** enough to go there because I always find pants that will only fit a small pachyderm .I am a 32 ...

#202243
Oct 12, 2010
95

Daccari
Bass Pro Shops - Bass Pro ripped me off on Blue Green vacation.

Bass Pro called and said we had won the Orlando vacation we had signed up for. Great! I understood how this worked. So I thought. They led me to believe we would ...

#194783
Aug 20, 2010
709

Anonymous
Bass Pro Shops - Suntracker Attempt To Sell Damaged Boat with Old Motor as "New"

A week prior to our "new" 2010 boat being delivered, we went to Bass Pro in Hampton, Va to purchase accessories. We saw behind a wooden fence in a side parking lot, a damaged boat...

#187650
Jun 29, 2010
622

Anonymous
Bass Pro Shops - We could get half off of ANY thing at Bass Pro

I encouraged my skepical spouce to pruchase Bluegreen so he could take advantage of the salesman's promise to be a "part of the Bass Pro family".Salesman Mike, told...

#182633
May 19, 2010
252

Anonymous
Bass Pro Shops - Bass Pro Shop Shouldn't Allow Blue Green

We entered a contest with some other friends at Bass Pro Shop for a "free trip". We were the only couple to "win". We were told we won three days at a golf resort in Myrtle Beach a...

#182317
May 17, 2010
1060

URstoopid
Bass Pro Shops - I wanna to catch da feesh!

I go to da basspro and i say i wanna to catch da feech. Day guy say go to da lake wit tis and you catcha da feesh. I go like he say, but I no catcha da feeshes. He liar! Name was ...

#173902
Mar 08, 2010
344

RBBarnet...
Bass Pro Shops - Order # 9399287. Terrible delivery service.

My Bass Pro Shops order was for 6 remote speaker mikes for a total of $251.9.I placed this order on 2/17/2010. You billed my credit card on 2/17/2010 which included a shipping ch...

#172480
Feb 24, 2010
338

Anonymous
Bass Pro Shops do not look after customers in stores that have accidents!!!!!!!!!

Shoppers beware when shopping at bass pro shops!!! if you suffer a fall you will receive no help . i contacted them via email to let them know of problem so they could correct it a...

#119752
May 03, 2008
997

Fisherma...
Bass Pro Shops - Bass Pro Shop

I went to the Bass Pro Shop in Sevierville recently and was looking for a depth finder for my fishing boat. When I arrived at Bass Pro Shop, they didn't have the depth finder i...

#111588
Jan 24, 2008
807

Mad bass
Bass Pro Shops - Bass pro shop sucks

I`m a freshwater fisherman ad buy alot of fishing and marine item`s from bass pro shops and recently purchased a reel from them, they took my money and the next day they sent me a ...

#111094
Jan 17, 2008
731
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For some people store is like a paradise. A store is a retail establishment selling items to the public. There are different types of stores: department stores, shops, retail outlets, boutiques, department stores, chain stores, emporiums, supermarkets, superstores and megastores. Shopping is a unique way to spend time. Nothing can upset us more or vice versa, makes us the happiest people in the world. And it is all not about things you buy, but about the mood and the feeling of pleasure these things bring you. And sometimes even some grocery products bought in a food store mixed with good customer service and nice place to shop can turn into perfect shopping experience. People say that money cannot buy happiness. But our lives prove the opposite. And stores can prove it sometimes.

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