Bass Pro Shops Complaints and Reviews

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Bass Pro Shops
Main address: 2500 East Kearney 65898 Springfield Missouri
1-800-920-4400, 417-873-5060,
  • 106+7 mobile complaints
  • $52.7K claimed losses
  • $466 average
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  • 1 day ago
  • Advertisements and Cons
  • Stone Mountain, Georgia
  • 9

On 08/24/14 I went to the Macon, GA store on Bass Road with the sales brochure for August 18-September 1st. I was wanting to look at the advertised "Bass Pro Shops Instant 12x12 Canopy" on sale for $59.97, regularly $144.99. The ad did state "Limit 2 per Purchase". I was advised that the store had only received "6" of these items for this sale and that that I could not get a rain check for... Read more

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went to the new bass pro today in bristol tn, they said they only give military discounts the 15th-21st of the month, be nice if them boys and girls fighting for our freedom only had to do it 7 days a month also Add comment

  • Aug 22
  • Advertisements and Cons
  • 3

Bought new pontoon, Bass Pro has had it longer than us. The worst customer service I've ever experienced, do not buy a boat from Spanish Fort Bass Pro shops!!!! They won't work on your brand new boat and blame their lack of response on not enough staff They also like to say we had nothing to do with it, the factory doesn't test the boat, or the boat had never been in the water and its not their... Read more

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  • Aug 18
  • Products
  • Manager
  • 8

Ricardo is the worst of the worst at Bass Pro. He belittles and talks down to his employees right in front of customers. HE places blame for all things on them. HE does not except the fact he is responsible for the fishing area as the manager of fishing. He right out told me he would not match WAl-Mart's prices. I could walk my ads next door to walmart and buy it at that price if I wanted it. I... Read more

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  • Aug 11
  • Products
  • Cary, North Carolina
  • Incompetent Sellers
  • 22

Ignored indefinitely. I am a female competitive shooter. I look quite often at new features on shot guns. I waited for service for 15mins before any one acknowledged my being at the counter at the Cary, North Carolina Bass Pro Shop. Once I had their attention, I felt the need to bombard them with questions. Too which they couldn't really answer, they just nodded their heads slightly... Read more

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  • Jul 29
  • Shopping
  • Gurnee, Illinois
  • Bad Service
  • 38

I went to the Gurnee il. store to buy an ATV rack. They do not have parts in the store so I had them call the parts place which is about 2 miles away, and they said they have 1 in stock. I drive to the facility and the gentleman says that he will get it out of the warehouse. After waiting about 10 minutes, he brings a dented,scratched,and rusted rack. He says $180.00 dollars. I said to him are... Read more

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I went to buy a gun holster, and they treat me like a criminal. They lock my gun. They told me to bring my magazine to the car. Also they didn't let me walk the store , when I pay for holster they hold my gun until they walk me out the store... Add comment

  • Jul 05
  • Shopping
  • Foxborough, Massachusetts
  • Bad Service
  • 49

When to the store for the first time and in my way in spoke with the greeting person what was the in store concealed carry. He ask me if it was clear I say yes, then he say Ok after that he say Naaa bring magazine to ur car . I did that then he say we'll I guess I don't like that either let me lock ur gun. I processed to let him do so. Then I went to the gun area to buy a holster . The... Read more

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  • Jul 03
  • Shopping
  • Customer Service
  • 23

I bought a float tube from Bass and it popped. I was under warranty and they said to send it back and they will get one to me in 2-3 months!!! Who has that much time to waste. So I said I will just buy a replacement bladder for 30 bucks. No big deal. They came back and said "We don't have them in stock for another 30 days." So I wait 30 days contact them again "Oh we still don't have them... Read more

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  • Jul 02
  • Shopping
  • Miami, Florida
  • Bad Customer Service
  • 21

Theres this guy Javier in the camping department who is just so rude. Theres a couple of other associates that are nice and pretty helpful. But, whenever this guy Javier is there it always seems to be a big hassle. He just has a really nasty attitude and treats people like if they are ***. I don't need to be treated like that when i'm spending good money there. I love camping and it's great how... Read more

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