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  • Customers like
    • Product2
    • Variety of outdoor items1
    • Good in store help1
  • Customers don't like
    • Lack of customer service4
    • Unavailable sale items3
    • Price difference2

  • May 22
  • Shopping
  • Rancho Cucamonga, California
  • Timeshare
  • 8

I’m so disappoint Bass Pro Shop is associated with the Bluegreens travel it is such a scam. The representative told me I was able to sell my Timeshare right back when I need it to. I’m in a financial bind and tried to sell my Timeshare back and they told me they can’t do that. How dare you Bass Pro shop represent such a scam of a company? How can you do that to a single mother. We only went with... Read more

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Made a complaint about bass pro online. Now i can't access their website. Very strange. Add comment

I asked the leeds, al tracker sales manager for a quote on a new boat motor Wednesday of last week. Today is Thursday and still no return call. I feel like this store is just so busy that they just dont have time to deal with individual customers. Add comment

Purchased a 2012 boat last October 2014 from the leeds,al store. Took it to their shop in april 2015 Battery is dead and wont hold a charge. Bass pro wants to charge me 130 dollars for a new one Stating warranty is over. I paid cash for the boat. I wont buy anything else from them Add comment

  • Apr 28
  • Appliances and Electronics
  • Forney, Texas
  • Rebate Card
  • 18

I purchased a Graph that was on sale at Bass Pro Shop Last Year. Then I found out that the Rebate cards expire in 12 months and you lose your money. I'm sure they hid that detail in the small print somewhere,but I will never buy another of their products. Also it took almost 7 months for the card to arrive in the mail. I was told there was a $300.00 rebate on an item that I purchased. It came in... Read more

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  • Apr 19
  • Products
  • Atlanta, Georgia
  • Staff
  • 45

Customer service rep didnt even acknoledge us standing in her line. She later raised her head and asked, whos next. In our head "Duh"! She then went to the other side of the counter and help an older white gentleman ahead of us. We then told her from across the counter--we was next. After she finish helping the guy that just showed up, She came over with an attitude and said, " what can i do for... Read more

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  • Apr 19
  • Products
  • Mount Laurel, New Jersey
  • Parking
  • 58

New BASS PRO SHOP Atlantic City N.J. - My wife and I took the 10 minute drive from our home to the new store,we knew the route we were taking had tolls,round trip $2, what we were unaware of was the parking fee of $10. This sign was located in a position where you had no choice but to pull in and there was a graduated fee schedule, but due to speed of traffic you could not read. We didn't find... Read more

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  • Mar 28
  • Snack Bars and Fast Food, Bars
  • Corona, California
  • Bar Service
  • 45

I go to the Bass Pro Shop in Rancho Cucumonga a lot to eat. Usually the service and food is wife and I usually eat at the bar.....we sat at the bar at about 6:12 p.m...I went to the restroom while my wife sat at the bar...I got back from the restroom at 6:25..and no one had even asked my wife me what she wanted ...we sat for another 10 minutes before the bartender (Sam on her name... Read more

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  • Mar 18
  • Sport
  • Miami, Florida
  • Kayak
  • 80

I went to the dolphin mall to buy a kayak and I asked the sales Rep on the floor for the kayak I was interested in. He went to the back checked and even threw a picture of the kayak. Were paid for the kayak and said we would pick it up in two days. The sales Rep took a copy of the receipt and placed it on three kayak which was already sold. When I came back to pick up the kayak they had sold... Read more

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bought a few items and lost receipt. looked up their hassle free return policy online and when i tried to return at the store i was denied exchange or refund to a store credit! Add comment

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