Submit ›
  • Customers like
    • Product2
    • Good in store help2
    • Variety of outdoor items1
  • Customers don't like
    • Lack of customer service5
    • Unavailable sale items3
    • Service2

  • 2 days ago
  • Shopping
  • Belle River, Ontario
  • 1
  • 1
  • 8
  • REVIEW RATING 4/5

Went to BPS in Vaughn Mills mall yesterday to buy a Warne skeleton scope mount and was welcomed by a very unfriendly manager named Gordon at the gun counter. Walking though the store using the Lord's name in Vain. And he had the nerve to let like 10 of us standing at the counter waiting for help. While he basically picked his nose. So I called him on it and he just got his nose even more out of... Read more

Was this review helpful? 0 0

  • Aug 22
  • Boats and Bikes
  • Niles, Michigan
  • Trophy 1802 Walkaround Boat
  • 12
  • REVIEW RATING 4/5

I took my boat to bass pro shop in Portage , IN to have work done, fish finder kept reading low voltage, carbon monoxide kept beeping, bilge pump wasn't working , so I have an estimated time of 1 and a half weeks to complete. They put a 1000 cranking amp battery in and kept my brand new 750 cranking amp battery, they changed the impellor on the motor put a fuel filter in and changed the oil, a... Read more

Was this review helpful? 0 0

  • Aug 21
  • Products
  • Tampa, Florida
  • 30-30 Rifle Ammunition
  • 9
  • REVIEW RATING 4/5

Bass Pro Shop executives lack integrity and honesty. Their sales flyers should tell you what you will pay for an item and if it is truly on sale. I responded to an ad of 30 30 rifle shells on sale for $14 and change and none were to be found near that price that makes them liars just like used car salesman and other dirt bags in industrys. That try and deceive customers with low prices that are... Read more

Was this review helpful? 0 0

  • Aug 21
  • Shopping
  • Gurnee, Illinois
  • Bad Service In Stores
  • 15
  • REVIEW RATING 4/5

Store Manager Gurnee Mills does not return phone calls. The Gun center has rude individuals working. Answering questions for a customer is a task?. Will not match pricing on guns which puts them $70 more expensive than specialty shops over the phone pricing. Gun locks on all handguns will not be removed. How do you get a sense for trigger pull before purchase? I have spent a lot of money at... Read more

Was this review helpful? 0 0

While visiting Branson went to BP on landing. A urgent call of nature had me in line with other customers and employees. Two pots for entire store. The employee said no other toilets close. If I would have *** my pants I would have liked their store designer to clean it up. Thousands go through that store each day. Does Branson have a building code? Add comment

  • Aug 15
  • Online Shopping
  • Dallas, Texas
  • 10
  • REVIEW RATING 4/5

Bass Pro Shop in Canada SUCKS!!!! It is simply anti customers. I lives in Saskatoon which is around 9 hours of driving each way to Calgary. I tried to purchase a kayak by paying for it with my Visa Card and my friend will pick it up for me in Calgary. The store will not accept over the telephone purchase, purchase and then hold it or purchase online and ship to my address. Bass pro Shop is... Read more

Was this review helpful? 0 0

Don't expect any customer service at the store or corporate office. Corporate gives only lip service, talk is cheap just like their clothing merchandise. Add comment

  • Aug 11
  • Shopping
  • Toronto, Ontario
  • Bracelet
  • 2
  • 2
  • 19
  • REVIEW RATING 4/5

They marked a number of chains/bracelets with pricing from $1.99 to $3.99. when I went to purchase one, they advised it was per inch/clasp. I pointed out bait & switch law. They said they are a US store & canadian laws don't apply to them. When I tried to take photos of the price tags, they took away the chain that I wanted to buy so I wasn't able to. I took some pics but not to the chain... Read more

Was this review helpful? 0 0

  • Aug 10
  • Boats and Bikes
  • Chicago, Illinois
  • Motor
  • 17
  • REVIEW RATING 4/5

Went in to look at a 18'Party Barge and asked about the 75 hp motor upgrade and the sales rep who turns out to be the Tracker Manager talks me out of it!! Said I would see no difference! funny how I had the up grade last year and he did not remember me. I was checking on this for a buddy coming in to visit this weekend. Told him he talked himself out of a sale and he mumbled something.. Pearl... Read more

Was this review helpful? 0 0

  • Aug 05
  • Employees and Ex-employees
  • Kansas City, Kansas
  • Bass Pro Shops Work Experience
  • 33
  • REVIEW RATING 3/5

After retirement I worked at a local BPS for three years. I was the Camping Department Lead associate for this store. My biggest complaint was not being properly stocked with inventory for special sales, especially during the holidays. It is common knowledge that Bass Pro Stores are adding stores all over the US. Because of this continued growth, the growing pains associated with setting up... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
×

You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Bass Pro Shops. However, many companies do monitor reviews on our site.

 
×
You are reading about Bass Pro Shops.
Filing a new complaint about
×