Bass Pro Shops Complaints and Reviews

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Bass Pro Shops
Main address: 2500 East Kearney 65898 Springfield Missouri
1-800-920-4400, 417-873-5060,
  • 116+8 mobile complaints
  • $54.3K claimed losses
  • $438 average
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  • Nov 14
  • Cafes and Restaurants
  • Richmond, Virginia
  • Food
  • 8

My husband and I were in the Richmond, Virginia area on Monday, November 17th. Around l p.m. we decided to eat lunch at the bar area. I order was placed with the bartender and 20 minutes had pass and no food. The man that set next to us arrived after we did and placed his order and received his food and ate and left and we still had not received our food. A table of four behind placed their... Read more

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  • Nov 04
  • Products
  • Garland, Texas
  • Fish Finder
  • 25

Bought a fish finder with so called free installation.They tried to charge me aprox.$40 for epoxy.Next time I put my boat in water brand new fish finder goes off when key is on.My motor that always starts with no problem won't start.6 AM I knew nothing about out boards,like the(tech)ha-ha at no go pro shop!After a VERY frustrating 9 hrs.trying to figure this thing out some real techs came along... Read more

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  • Oct 31
  • Products
  • Port Saint Lucie, Florida
  • Remington Versamax
  • 1
  • 1
  • 34

I purchased Remington Versamax from the local Bass Pro store in Port St Lucie, Fl. Then a few days later I found same item on their wed site for less. I contacted the web site and was informed by the web site customer service that I needed to contact the store. I contacted the store where I purchased the item and was told by their customer service they could do nothing. I have my receipt... Read more

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  • Oct 30
  • Sport
  • Port Saint Lucie, Florida
  • Sports Goods
  • 27

Purchased very expensive item at our local Bass Pro Shop in Port St. Lucie, Fl. for $899.97. While I was searching their web site for something else I then found the same item on their web site for $869.00. I Sent them a email to their WEB site. The response I received was that I needed to check with the Store where I purchased the item. I called the store and checked with customer service... Read more

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  • Oct 15
  • Shopping
  • Ignorant Staff
  • 56

I will never spend a dime in any of there stores again, i have been to the location in the great lakes ctossing mall a few times and every time i go i am ignored , i recieved 150 in giftcards so i was working in ohio near the toledo store went in one night after work and a worker walked past me 3 or 4 times saying he would be right with me moments latrr and older man walked up and was helped by... Read more

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Bass pro tulsa. The waterfall and fireplace was nice but all in all me and my wife were very disappointed. The prices were way to high and also don't go over by the boats and 4 wheelers. They have time share salesmen over there trying to get you to sign up at big cedar lodge. Ugh really Bass Pro! Will not be back. Add comment


  • Oct 09
  • Shopping
  • Nashville, Tennessee
  • Customer Service
  • 37

I went to the Nashville BassPro to purchase a Crossbow.I purchased the bow but forgot to get an owners manual with it,no big deal but it had the warranty info card and maintenance procedures that I needed.When I returned to the store I was treated like a second class citizen.And was sent to the front of the store to pay for a case,the clerk didn't want to use the register in the archery dept.I... Read more

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  • Oct 06
  • Shopping
  • Christmas Catalog
  • 55

I've been a customer of Bass Pro for many years. Last year we received the Christmas catalog and was disappointed to find a women's lingerie layout not far from the children's toy section of the catalog. I quickly ripped and disposed of the pages before my oldest (who is 8) could ask any questions. Now again this year it's the same thing. My sons enjoy going through the catalogues encircling... Read more

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  • Sep 13
  • Shopping
  • Rude Customer Service
  • 48

The past three times I've been to Bass Pro Shop in Ashland, Va only happened due to the fact that Green Top was closed. Even then, I regret going. I'll start with the first issue: the archery department. Customer service: rude. If I were to buy a $1000.00 bow, they don't allow you to test-shoot it; all they let you do is pull it back. How am I supposed to know if I like the bow until it shoots?... Read more

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  • Aug 28
  • Products
  • Anchorage, Alaska
  • Remington Corelock
  • 36

Remington corelock sale Bass Pro had only information on the ammo was $2 off rebate on Remmington Core-lock. Even though before check out I ask register person for the rebate slip/form. She would call customer service for me after checkout. She did and I got the form that showed I only got a maximum of $5 TOTAL! On My purchase plus the original UBC AND THE ORIGINAL STORE RECEIPT had to be sent in... Read more

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