Bass Pro Shops Complaints and Reviews

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Bass Pro Shops
Main address: 2500 East Kearney 65898 Springfield Missouri
1-800-920-4400, 417-873-5060,
  • 112+8 mobile complaints
  • $52.7K claimed losses
  • $439 average
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  • Oct 15
  • Shopping
  • Ignorant Staff
  • 13

I will never spend a dime in any of there stores again, i have been to the location in the great lakes ctossing mall a few times and every time i go i am ignored , i recieved 150 in giftcards so i was working in ohio near the toledo store went in one night after work and a worker walked past me 3 or 4 times saying he would be right with me moments latrr and older man walked up and was helped by... Read more

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Bass pro tulsa. The waterfall and fireplace was nice but all in all me and my wife were very disappointed. The prices were way to high and also don't go over by the boats and 4 wheelers. They have time share salesmen over there trying to get you to sign up at big cedar lodge. Ugh really Bass Pro! Will not be back. Add comment


  • Oct 09
  • Shopping
  • Nashville, Tennessee
  • Customer Service
  • 16

I went to the Nashville BassPro to purchase a Crossbow.I purchased the bow but forgot to get an owners manual with it,no big deal but it had the warranty info card and maintenance procedures that I needed.When I returned to the store I was treated like a second class citizen.And was sent to the front of the store to pay for a case,the clerk didn't want to use the register in the archery dept.I... Read more

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  • Oct 06
  • Shopping
  • Christmas Catalog
  • 24

I've been a customer of Bass Pro for many years. Last year we received the Christmas catalog and was disappointed to find a women's lingerie layout not far from the children's toy section of the catalog. I quickly ripped and disposed of the pages before my oldest (who is 8) could ask any questions. Now again this year it's the same thing. My sons enjoy going through the catalogues encircling... Read more

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  • Sep 13
  • Shopping
  • Rude Customer Service
  • 35

The past three times I've been to Bass Pro Shop in Ashland, Va only happened due to the fact that Green Top was closed. Even then, I regret going. I'll start with the first issue: the archery department. Customer service: rude. If I were to buy a $1000.00 bow, they don't allow you to test-shoot it; all they let you do is pull it back. How am I supposed to know if I like the bow until it shoots?... Read more

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  • Aug 28
  • Products
  • Anchorage, Alaska
  • Remington Corelock
  • 25

Remington corelock sale Bass Pro had only information on the ammo was $2 off rebate on Remmington Core-lock. Even though before check out I ask register person for the rebate slip/form. She would call customer service for me after checkout. She did and I got the form that showed I only got a maximum of $5 TOTAL! On My purchase plus the original UBC AND THE ORIGINAL STORE RECEIPT had to be sent in... Read more

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  • Aug 27
  • Service Centers and Customer Services
  • Walnut Creek, California
  • Boat Repair
  • 1
  • 1
  • 66

A friend of mine took my boat to Bass pro in Mesa, AZ for me since I'm working out of town to have a new lower unit installed over a month ago. This is a boat we bought from them new, a 21 foot Nitro that's been garage keep since bought. So I get a call from the Mesa AZ store telling me my boat is ready for pick up, I ask the guy are your sure its all good and in working order, his response was... Read more

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  • Aug 25
  • Products
  • Stone Mountain, Georgia
  • Canopy
  • 36

On 08/24/14 I went to the Macon, GA store on Bass Road with the sales brochure for August 18-September 1st. I was wanting to look at the advertised "Bass Pro Shops Instant 12x12 Canopy" on sale for $59.97, regularly $144.99. The ad did state "Limit 2 per Purchase". I was advised that the store had only received "6" of these items for this sale and that that I could not get a rain check for... Read more

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went to the new bass pro today in bristol tn, they said they only give military discounts the 15th-21st of the month, be nice if them boys and girls fighting for our freedom only had to do it 7 days a month also Add comment


  • Aug 22
  • Shopping
  • Pontoon
  • 24

Bought new pontoon, Bass Pro has had it longer than us. The worst customer service I've ever experienced, do not buy a boat from Spanish Fort Bass Pro shops!!!! They won't work on your brand new boat and blame their lack of response on not enough staff They also like to say we had nothing to do with it, the factory doesn't test the boat, or the boat had never been in the water and its not their... Read more

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