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2.4 Based on 39 reviews
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  • Customers like
    • Good in store help 3
    • Product 2
    • Variety of outdoor items 2
  • Customers don't like
    • Lack of customer service 6
    • Unavailable sale items 3
    • Service 2
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  • 2 days ago
  • Shopping
  • Owasso, Oklahoma
  • Garmin Echomap 73Sv
  • 6

the store only had a few units to sell. This was item to get you in the store and they only had a few to sell. I can't trust BPS, shame on them. Let's see if they try to make it up to there customers. There was a sign up list for a rain check. You would think they would have more gar mins on hand to sell. They sold out in 5 minutes several customers were very angry. reading other complaints the... Read more

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Not a good store ...went and bought Black Friday items continued to shop and did not check out before time ...over 300.00 spent and wanted to charge regular price ...nope not this girl bought nothing told them to keep it all ...they have lost a customer ...poor communication ...wal-mart and Academy Sports both honor their prices if your in line ..Not Bass Pro. !!!!!! Add comment

  • Nov 27
  • Products
  • Pooler, Georgia
  • Lowrance Fishfinder
  • 10

Thanks Bass Pro, Savannah, GA., for starting my Christmas season off with a frown!! Stood in line for hours on Black Friday expecting to buy a Lawrence fish finder only to find that they were sold out. After talking to store employees, I was informed that there were only 10 available to begin with. Come on guys....; after years of loyalty millions of fishermen, can't you do better than that for... Read more

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Went to bass pro shops on Black Friday to get get a sale item in this case was the fish finder wait for two hours in line to get in there only to find out they had two I can tell you they won't get my money no more Add comment

  • Nov 23
  • Products
  • Niagara-On-The-Lake, Ontario
  • Savage Trophy Hunter Rifle
  • 18

Every gun i've bot from them i've had hassles with their service. So i bot this gun from BPS. It's supposed to come with a scope cover. When i went back to BPS they couldn't give a rip. Told me to go to the witch at customer service. She argues with everyone. Finally the one salesman feels for me and gives me a used cover. When i get home it doesn't fit. *** guys, i'm shopping elsewhere. ... Read more

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  • Nov 08
  • Luxury / Jewelry
  • Memphis, Tennessee
  • Oakley Badman Sunglasses
  • 34

I bought a pair of Oakley bad man sun glasses part no 602001 I paid 400.00 dollars plus 37.00 taxes on July 27th 2015 from Bass Pro Memphis at pyramid did not notice lens was sticking outside of frame about 1/16 on an inch might not have been that way when I purchased I don t know for sure I wore them a few times.I had time today to take them for repair I called sunglass hut at Macy,s asked if... Read more

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  • Oct 30
  • Shopping
  • Round Rock, Texas
  • Gun
  • 63

I was in the store on 10/29/2015 with my son and grandson to look at guns and acc. I found a gun safe that I really liked went to optics to talk to the salesman. I asked him if I could look inside it. It took about 30min. for them to find the combination. Looked inside and really liked it went home thought about it and on10/30 went back to buy it and went back to optics and talked to a salesman... Read more

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  • Oct 26
  • Sport
  • Clements, California
  • Bass Pro Shops Hunting Department
  • 21

I have tried to call the hunting department at the Modesto store 7 times today. I waited no less than 10 minutes on each one ever answered. Two different times the operator came back on and said that they were not answering and asked if I would like to talk to the manager....both times she transferred me to the managers number....guess what!!!!the manager never answered... Read more

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  • Oct 20
  • Boats and Bikes
  • Manteca, California
  • Bass Pro Shops Boat And Atv Maintenance And Repair
  • 1
  • 1
  • 39

Recently I had my boat in for repairs at the Manteca Ca. store and the manager and the desk clerk were very rude. I had to leave my boat so they could order the parts and then repair it so when I called a week later to check on the status they said no one was available and they would have them call me back. I did not receive a call back for two days so I called them and they gave me another... Read more

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  • Oct 14
  • Boats and Bikes
  • Springfield, Missouri
  • Nitro Z 7 Bass Boat
  • 51

Purchased a Nitro Z-7 Bass boat from Bass Pro shop Springfield Missouri in late Feburary. Boat has been in the water 7 or 8 times, almost a month ago the Lowrance Elite-7 on the front of The boat quit working. I took it to the service department to have it fixed or replaced and was informed that they would have to replace it. It's now been approximately a month and the service technician that I... Read more

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